Omni Merchant- Fabiani

2 months ago

Western Cape, South Africa The Foschini Group Full time

**Key Responsibilities**:
**Product imaging**
- Tracking product input dates for stores
- Coordinating with the Merchant team to receive samples
- Tracking and managing samples
- Briefing in the studio for the product to be imaged
- Dropping off samples
- QC product images

**Product Upload**
- Enriching the product copy and attribute to ecommerce systems for optimal SEO
- Ensure appropriate merchandising of product across collections for best discovery
- Working with Bash partner success to manage all platform requirements
- Actively monitors stock levels on the website and in the OTD DC, and works with the relevant teams to ensure that stock allocations are optimised (including IBTs, old & damaged stock)

**Site Maintenance & CRM**
- Ongoing maintenance of relevant collections
- Ability to identify new content opportunities and proactively bring ideas and innovation to improve the customer experience and aid conversion
- Effective roll out of campaigns and promotions across Newsletters and website

**Customer care Support**
- Takes responsibility within the department to professionally manage all external customer service queries until the query is resolved and closed to the customer’s satisfaction
- Communicating with the Bash customer care team and relevant brand functional teams for resolution
- Ensures the brand image / identity is maintained during all interactions with internal & external customers

**One Stock support**
- Manage and support One Stock stores
- Manage One Stock customer and store queries

**Qualifications & Experience**
- 1-2 years working experience in eCommerce retail
- High degree of numeracy and analytical skills, detailed, systematic and strategic approach to work
- Comfortable with the use of and ability to learn new digital technologies

**Skills**
- Ability to understand web analytics, tracking and reporting
- Strong potential for business acumen and merchant thinking
- Good organizational and interpersonal skills
- Excellent communication and negotiation skills
- Desire to develop a career in omni-channel retail or ecommerce

**Behaviours**
- Readily takes on new challenges and opportunities with a sense of urgency and eagerness
- Effectively considers the diverse needs of various stakeholders
- Establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships
- Applies market and business insights in order to drive organisational objectives
- Effectively works with others to achieve shared goals
- Conveys information and communicates ideas in a clear, concise and impactful manner

  • Hi Omni Merchant

    2 weeks ago

    Western Cape, South Africa The Foschini Group Full time

    **Key Responsibilities**: - Effectively manages and drives projects (either identified by yourself or briefed by the business) from start to finish within allocated deadlines - Liaises with relevant internal parties to ensure product content requirements and deadlines are met - Maintains the Omni product catalogue ensuring that all relevant product...

  • Omni Merchant

    3 months ago

    Western Cape, South Africa The Foschini Group Full time

    Effectively manages and drives projects (either identified by yourself or briefed by the business) from start to finish within allocated deadlines - Liaises with relevant internal parties to ensure product content requirements and deadlines are met - Maintains the Omni product catalogue ensuring that all relevant product information is accurate and up to...

  • Omni Merchant-sneaker Factory

    2 months ago

    Western Cape, South Africa The Foschini Group Full time

    **Key Responsibilities**: - Effectively manages and drives projects (either identified by yourself or briefed by the business) from start to finish within allocated deadlines - Liaises with relevant internal parties to ensure product content requirements and deadlines are met - Maintains the Omni product catalogue ensuring that all relevant product...

  • Omni Co-ordinator

    2 months ago

    Western Cape, South Africa The Foschini Group Full time

    **Key Responsibilities**: - Manage and execute all website campaigns and product launches as well as promos. - Manage process with sourcing with sourcing images for Omni between merch team, studio and stores. - Maintenance of website - Ongoing maintenance of relevant categories, uploading of banners, product information and images. - Maintain and keep...

  • E-Commerce Operations Specialist

    4 weeks ago

    Cape Town, Western Cape, South Africa TFG Full time

    About the RoleWe are seeking an experienced E-Commerce Operations Specialist to join our team at TFG. This is a fantastic opportunity for someone who is passionate about e-commerce, product imaging, and customer experience.Job Title: Omni Merchant-FabianiKey ResponsibilitiesProduct Imaging:Track and manage product input dates for storesCoordinate with the...

  • Omni Coordinator

    4 months ago

    Western Cape, South Africa The Foschini Group Full time

    **Key Responsibilities: **CRM**: - Strategy Implementation: Execute the CRM strategy to enhance customer engagement, retention, and loyalty. - Performance Reporting: Regularly report on CRM activities and outcomes, identifying areas for improvement and recommending strategies to enhance effectiveness.Collaboration: Work closely with the marketing and...

  • Intern - Omni Merchant Buying

    1 month ago

    Western Cape, South Africa The Foschini Group Full time

    **Key Responsibilities**: - Managing online product availability - Ensuring the accuracy of product attributes - Overseeing the photography of samples - Performing various administrative task - Ticketing and tracking samples - Coordinating with the studio for sample check-ins and check-outs - Monitoring sample quality - Uploading SKUs across multiple...

  • Omni Coordinator

    1 month ago

    Western Cape, South Africa The Foschini Group Full time

    **Key Responsibilities**: **1.CRM**: - Strategy Implementation: Execute the CRM strategy to enhance customer engagement, retention, and loyalty. - Data Management: Collect and analyze customer data from various touchpoints and maintain an accurate and deep customer database to support targeted marketing efforts. - Performance Reporting: Regularly report on...

  • Intern: E-commerce Merchandiser

    6 months ago

    Cape Town, South Africa coty Full time

    12 month internship, Cape Town **Brands, such as**: Gucci, Burberry, Hugo Boss, Calvin Klein, Marc Jacobs, Rimmel, Sally Hansen An exciting position has arisen within the Coty family for an Omni Merchant intern. About Coty Coty is a global leader in beauty. We’re World #1 in Fragrance and World #3 in Color Cosmetics. Our iconic portfolio of more than...