Technical Project Analyst

4 months ago

Johannesburg, South Africa Dimagi Full time

**About Dimagi**

**About the Position**

**Responsibilities**
- Support training activities, including the creation of training materials and user-facing documentation, and leading training sessions with the client and end users
- Support client and internal teams in understanding how to effectively use the CommCare system and adherence to the agile delivery mode
- Requirements Gathering: Work closely with the project manager(s) to define requirements by refining business requirements and translating them into technical requirements.
- Support the team in building the optimal system according to the requirements gathered, taking into account end-user experience
- Create additional process/workflow maps or other reference documents to clarify system behavior and facilitate a clear understanding of business requirements
- Understand changes to the project scope and project schedule, and adhere to the appropriate change control techniques
- Product documentation: Support the development and maintenance of functional, technical, and training documentation
- Quality Assurance and Testing: Manage product quality throughout the software development life cycle
- Update and execute system quality assurance test plans to ensure the project team delivers a high-quality product
- Update and maintain project tracking tools (e.g., Asana, Jira, etc.) as relevant

**Relevant Skills**
- 1 - 3 years of experience in project coordination or project implementation
- Must be fluent in English (written and spoken)
- Experience working on software projects
- Experience working in and coordinating with dynamic teams
- Excellent written and verbal communication skills, including the ability to explain technical concepts to non-technical audiences
- Ability to balance multiple competing tasks across multiple projects
- Has an an entrepreneurial mindset and comfortable working with unknowns and half-baked ideas
- Ability to conduct exploratory data analysis with an aim to test hypotheses and identify trends.
- Excellent organization skills
- Eligible to work in South Africa
- Able to travel to remote settings throughout Southern and East Africa (estimated travel - 10-25%)

**Bonus Skills**
- Familiarity with the agile model for the software development lifecycle and quality assurance
- Experience using project management tools like Asana, Jira, or Confluence.
- Ability to conduct research, work on experimental design process and/or carry out a predetermined research goal
- Formal training in Public Health, including a degree
- Proficient in isiZulu

**Compensation** **and Benefits**

We aim to make a difference, not just as a company but also as an employer. We are transparent about salaries at all levels of the organization and have a standard, global pay scale for all positions that is non-negotiable. The salary for this position which is affiliated with Dimagi's Cape Town office is 443,097 ZAR annually.

The benefits we offer are geared towards having a strong impact on our staff’s well-being. A few of our key benefits are outlined below:

- 100% employer-sponsored medical insurance
- 5% match to Employees’ Retirement Fund
- Employee stock option plan
- 30 days paid time off inclusive of holidays
- Unlimited sick time and excellent parental leave policy
- Access to a flex-time policy that allows employees to work based on a flexible work schedule
- Professional Development Benefit
- Access to an Employee Assistance Program (EAP) through Magellan Healthcare

EEO Employer/Veteran/Disabled

Dimagi is an Equal Opportunity Employer. We celebrate and support diversity and are committed to providing a work environment that is inclusive and free of discrimination and harassment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

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