Billing Specialist

2 weeks ago


Midrand, South Africa Nexio Full time

**ROLE PURPOSE**
A vacancy exists for a **Billing Specialist** for our Vodacom Business Midrand Client. The Billing Role is a key business delivery function as it is responsible for the billing processing, maintenance and integrity of the billing information on the system, as well as generation of accurate and timeous billing invoices, service request processing and complex customer management. Occasional customer on-site visit’s will also be a requirement from time to time.

**ROLE REQUIREMENT**
- Billing Activations and Billing Processing
- Partial Billing
- Monthly Usage Billing
- Annual, Bi-Annual and Quarterly Pricing adjustments
- Manual and Ad-Hoc Billing
- Updating Invoice Details and PO numbers on Billing System
- Premature and Late Activations (Bill-shock)
- Discounts and Rebates
- Transfers
- Cancellations and Balance of Contract BOC
- Accompany Sales Team to Customer Meetings
- Product Development
- Systems and Process Enhancement
- Process Billing Service Requests within OLA and SLA agreed turnaround time.
- Provide Billing Recon’s; resolve billing disputes and customer billing queries.
- Validate and resolve COPS credits (corporate operations support)
- Monthly credit provisioning

**TECHNICAL / PROFESSIONAL COMPETENCIES**
- Billing Experience in Telecom’s CRM Systems
- Comprehensive experience in Excel and other related Microsoft Office product Suite
- Comprehensive Fixed and mobile Billing experience related to reconciliations; account queries / COPS credits; and customer management.
- Experience in dealing with high volume high priority Customer accounts.
- Siebel, Infoweb, Morpheus & Eppix experience essential

**QUALIFICATIONS & EXPERIENCE**
- Grade 12 (Matric) essential
- Certification in Financial Management or accounting will be advantageous
- At least 1 years’ experience in billing or clerical roles
- At least 1 years’ experience in core billing environment or Vodacom Activation Activities (PMO)
- Experience of working with Siebel advantageous
- Experience in telecommunications highly advantageous

**LEADERSHIP COMPETENCY REQUIREMENTS
- Equip the team by way of knowledge sharing
- Encourage collaboration
- Big Picture Solution Realisation
- Holistic Organisational Understanding


  • Snr Billing

    1 month ago


    Midrand, South Africa Vodafone Full time

    **Role purpose**: To drive and manage the overall LOB Billing and Sales Operations for the Cloud Hosting and security LOB, Assist adoption of best commercial and health in P & L maintenance according to set goals, reporting, financial performance, and solution management within the product innovation department of Cloud. **Your responsibilities will...


  • Midrand, South Africa Network Contracting Full time

    **Role purpose**: End to end ownership of the AC/DC site power metering on a national basis, while providing technical support to the finance and property departments in all technical aspects of power billing related matters, with a focus on ensuring accurate billing. This includes metering solution design requirements that will meet both the AC and DC...


  • Midrand, South Africa IOCO Full time

    We are searching for a Employee Benefits Administrator and Billing Specialist to join our team in Midrand.The candidate will be responsible for processing various types of employee benefits claims i.e. withdrawal, retirement, death, disability and unclaimed benefits according to agreed processes inclusive of daily, weekly and or monthly reports inclusive but...


  • Midrand, South Africa Nexio Full time

    **ROLE PURPOSE** A vacancy exist for a Credit Note Support Administrator in the Commercial Operations (VB) department at our Vodacom Midrand Client. The role will be reporting directly to the Billing Team Lead. The main function of this role is to process monthly Credit Notes and to support the Billing Specialists with Billing Activities, Billing Service...


  • Midrand, South Africa Vodafone Full time

    **Role purpose**: To perform Application Operations function for the Vodacom Business IT Applications. This role will provide: Technical Support in the VB IT Applications Environments, including Dev, QA, UAT and Production. Managing and actioning all VB IT AO Incidents being raised in Remedy, including prioritisation based on incident impact on the...


  • Midrand, South Africa Vodafone Full time

    **Role purpose**: This incumbent will be required to provide technical leadership and guidance on strategic technology capabilities, develop designs and operating models. This Role is within IT Retail Operation department. The department is responsible for providing service delivery for the following systems: DV360, FastTrack CRM, KeyWordSMS, FastTrack...


  • Midrand, South Africa Network Contracting Full time

    **Role purpose**: End to end management of the Energy Management System (EMS), including site power acquisition, site power generation, electricity storage and all related solution requirements. This role will lead and realise the Power-as-a Service (PaaS) energy performance strategies and techniques to effectively oversee energy provisioning from power...


  • Midrand, South Africa Vodafone Full time

    **Role purpose**: This incumbent will be required to provide technical leadership and guidance on strategic technology capabilities and develop designs and operating models. This Role is within the IT Retail Operation department. The department is responsible for providing service delivery for the following systems: DV360, KeyWordSMS, FastTrack Vetting...


  • Midrand, South Africa Vodafone Full time

    **Role purpose**: Ensure that relevant Property related documentation is processed in a timeous manner, to assist with rental payments by submitting all required documentation on time. (Only for 3rd parties and DAS’). Support Property Specialist and National Network Property team (NNP) with administrative work. **Your responsibilities will...


  • Midrand, South Africa Vodafone Full time

    **Role purpose**: Provide support for the Converged Charging System and other IN Telecoms systems and services Provide input to solution architecture, strategy and design for the Converged Charging System and other IN Telecoms systems and services Provide input into product development and support of Converged Charging System and other IN Telecoms systems...


  • Midrand, South Africa Vodafone Full time

    **Role purpose**: To provide operational support on Prepaid systems and services. To maintain availability targets on Prepaid systems and services. To provide support to Customer Care and Billing Counterparts. To ensure business continuity is in place for prepaid systems and services. Capacity planning on Prepaid systems and services. To research and...


  • Midrand, South Africa Vodafone Full time

    **Role purpose**: Provide support to Prepaid systems and services Maintain availability targets on Prepaid systems and services. Provide support to Customer Care and Billing Counterparts Ensure business continuity is in place for prepaid systems and services Capacity planning on Prepaid systems and services Research and investigation into latest technology...


  • Midrand, South Africa Vodafone Full time

    **Role purpose**: Support the commercial management of contracts for large strategic customers. Manage all of the company's commercial obligations in the contract. Communicate any necessary price change - due to the outcome of benchmarking and/or review - to the customer. Regular reporting of customer account performance from start of contract and clearly...


  • Midrand, South Africa Vodafone Full time

    **Role purpose**: - To provide architectural and design guidance and expertise to Technology and Vodacom as a whole for technical and commercial initiatives. - To support the overall deployment/upgrade/evolution of Vodacom technical platforms from an architectural perspective. **Your responsibilities will include**: 1. To collaborate with the Enterprise...


  • Midrand, South Africa Nexio Full time

    **Overview** A Senior Operations and Reporting Business Analyst in the VB Indirect Channel will be responsible for providing operational support to the sales team, ensuring efficient and effective sales processes and procedures. This role involves analysing sales data, generating reports, managing sales tools and technologies, and collaborating with various...


  • Midrand, South Africa Vodafone Full time

    **Role purpose**: To research, Engineer, Design, build, test, deploy, evolve, and form a technology strategy for packet core, including automation and product design. **Your responsibilities will include**: All key accountabilities below are with engagement with all CVDi departments. The role cannot operate individually Design PS Core technical policy and...


  • Midrand, South Africa Deloitte Full time

    Job DescriptionSpecialist role supporting the Project services team to standardize project processes and effectively deliver on project services system upgrades and enhancement projects.Provides technical support to the projects services accountants in business for all PS related queries.Compliance with standardized project services processes and controls...


  • Midrand, South Africa Vodafone Full time

    **Role purpose**: The Finance & Compliance systems engineer is responsible for the delivery and support of robust and scalable solutions. The Engineer's responsibilities: Design, implementation, testing, and Operate of various Finance & Compliance solution components. Collaboration with other teams (Engineering, Operations and carry out upgrades and new...


  • Midrand, South Africa Rectron Full time

    The world of channel distribution is changing, and in line with the change, Rectron is investing in developing its business through offering end to end solutions targeted towards SMBs and enterprises across a variety of verticals. In line with this, the role of the B2B Internal Sales Person is to identify new opportunity amongst Rectron’s existing...