Office Manager Pretoria, Gauteng

**Designation**:

Office Manager | Pretoria, Gauteng

**Category**:

Administration and Operations

**Job Level**:

Skilled technical and academically qualified workers, junior management, supervisors, foremen and superintendents

**Posted by**:

PSG Konsult

**Posted on**:

29 Jun 2023

**Reference Number**:

PSG-DI-VAC0102

**Closing date**:

31 Jul 2023

**Position Type**:

Permanent

**Location**:

Faerie Glen

**Overview**:
**VACANCY | OFFICER MANAGER | PRETORIA, GAUTENG | PERMANENT**

PSGs commitment to transform and embrace diversity is what drives us to achieve a diverse workplace with employment equity as a key goal to create an inclusive workforce. In achieving our employment equity goals, we give preference to applicants from designated groups, and we encourage people with disability to apply.

**Job description**:
PSG has an exciting opportunity for an Office Manager at our Pretoria Faerie Glen office who will be responsible for the administration of personnel, insurance, office processes and to assist the broker.
- Manage of team of adviser assistants and support staff.
- Develop and implement standard operating procedures and create efficiencies.
- Ensure adequate distribution of work across assistants and support staff.
- Conduct staff performance reviews, and drive professional & organizational development initiatives.
- Arrange regular service and product provider training for staff.
- Ensure all advisers maintain high compliance levels and report where standards are not met.
- Ensure client reviews are conducted according to SLAs and duly documented as such.
- E-reviews of selected clients
- Updating of client data on MyPractice, including the accuracy of products prior to reviews
- Generate an accurate PFR from MyPractice for all clients via assistants.
- Deal directly with clients to action any instructions following appointments, including new business, as well as alterations.
- Ensure the efficient coordination and planning of client functions.
- General office management

**Minimum requirements**:

- Bachelors Degree
- Relevant working experience within the financial services industry
- Proficient in both spoken and written English and at least one other of the official South African languages,
- Computer literacy (MS Office and Excel)

**Competencies required**:

- Good communication skills (written & verbal)
- Interpersonal skills
- Good administration skills
- Planning and organising skills
- Good time management skills
- Resilient with a good level of stress tolerance
- Team Player
- Client service driven

**How to apply**: