Operation Process Administrator Intern

2 weeks ago

Parow, South Africa The Foschini Group Full time

**Job ID**:14422**Position Type**:Full-Time**Job Function**:Graduates / Trainees**Workplace Type**:Head Office**Division**:Foschini**Province**:Western Cape**Location**:Cape Town North**Suburb**:Parow (Parow)Position Description:
**OPERATION PROCESS ADMINISTRATOR: INTERN**

**Job description**

The role requires a driven individual with analytical and communication (written and verbal) skills that will assist the Operations Department in contributing to the Key Performance Indicators (KPIs) set out by the division.

The primary function of this role is to take administrative responsibility and provide support to the finance and stock management functions by:

- engaging with internal and external stakeholders in resolving queries
- assisting the Operation Process Administrator with data collection
- identifying improvement areas within the portfolio
- performing clerical tasks

***Duties and Responsibilities**
- Follow up with stores on expenses allocated to the incorrect petty cash accounts
- Engage with store and field managers regarding out-of-line stockloss results
- Follow up with stores and field managers for non-adherence to the stocktake process, i.e. no count/stocktake adjusted
- Follow up and collect data on unacknowledged cartons, inter-branch transfers and direct store deliveries
- Assist the Operations Administrator in resolving stock queries timeously and escalate where appropriate
- Setting up “zero” stocktakes for store closures which includes the processing of the stocktake
- Extracting store ROAM reports for review
- Reporting on new accounts results
- Lay-by reporting and following up with store and field managers to address areas of concern
- Monitoring of the UGU (store electricity unit) and addressing out-of-line usage
- Monitoring store conversion percentages and engaging with stores and field managers to improve conversion
- Extracting and compiling stock reports for review
- Assist in preparing monthly management reports
- Maintain high levels of internal service and continually seek ways to improve service levels
- Building and maintaining good relationships with divisional field management

**Requirements**:

- Business degree or equivalent diploma
- Computer literacy and well versed in using Microsoft Office tools (Word and Excel) will be advantageous

**Competencies and behaviours for success**
- Excellent written communication and presentation skills
- Excellent analytical skills with sound judgement and problem-solving skills
- High resilience and agility with the ability to work well under pressure
- Able to work independently and have good interpersonal skills

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