Senior IT Manager

2 weeks ago

Sunninghill, South Africa Aegis Startek Full time

Provide all technical resources required for call centre networking operations in terms of firewalls, data switches, router, network management, hardware, software, networking, and interface with WAN connectivity etc.
- Responsible for proactively recognizing technical issues affecting the production and resolving possible performance problems.
- Maintaining network documentation and records of all controlled changes to network and network services.
- Troubleshoot and restore network problems in coordination with technical support and all service providers involved.
- Monitoring Network for performance and utilization, and report network status on a periodic basis.
- Work with the vendors and service providers to resource, install and commission bandwidth and network equipment as per project plans.
- Prepare contingency plans for system failures.

**Standards for Measuring Success**

v **Attitude/ Behavioral Competencies**

Positive

Mature

Self-Motivated

Fast paced and prompt

Achievement oriented

Energetic and Enthusiastic

Dressing appropriately

v **Skills/ Functional Competencies**

Excellent Communication skills

Analytical skills

Strong technical acumen

Interpersonal skills

Problem Solving skills

Decision making skills

Strong planning skills

Strong organizing skills

Skilled in strategy and business development

Leadership skills

High on initiative and ability to manage ambiguity

**Knowledge (Qualifications and Experience)**

**owledge**
- Qualification: B.E (CCNA certification desirable)
- Experience: 2-5 Years’ experience.

Application Deadline: 2024/04/12

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