Logistics Co-ordinator
7 months ago
**When it comes to digital, physical or electronic payments, the whole world trusts Giesecke+Devrient. Now you too can discover your passion for the world of payment systems. Giesecke+Devrient is a globally active high-tech company headquartered in Munich, Germany. As a trusted partner of central banks and the entire currency industry, we increase security and efficiency in cash circulation. Our 170 years of experience - combined with new, digital solutions - makes us the world market leader in Advanced Currency Management. As part of the G+D Group, we offer a wide range of development opportunities in an international, family-owned company, with more than 12,600 employees worldwide. We are convinced that the key to success is in the diversity of our employees. That’s why it depends on you personally - let’s shape the future of currencies together**
**KEY PERFORMANCE AREAS (DUTIES & RESPONSIBILITIES)**:
**EXPORT SHIPMENTS MANAGEMENT**:
- Coordinate with the warehouse the dispatch of exports, and arrange with freight forwarders to collect cargo
- Source freight estimates from freight forwarders and negotiate rates to save costs
- Manage shipping schedules and costs of exports to meet customer requirements
- Prepare shipping documents and share with the warehouse and freight forwarders
- Coordinate customs clearance with the customer’s clearing agents to avoid any delivery delays in the destination countries
- Prepare an in transit report and share with the Service Department
- Track and manage status of shipments, and troubleshoot out of service level agreement deliveries
- Ensure PODs are shared with the Finance and Order Management team for customer invoicing
**IMPORT SHIPMENTS MANAGEMENT**:
- Communicate with suppliers and plan the collection of cargo being delivered to the warehouse (GDZACT)
- Negotiate freight rates with the foreign freight forwarders offices
- Plan the shipping schedules according to the fulfilment of customer orders, and the urgency thereof
- Share shipping documents with the local freight forwarder offices
- Ensure pre-clearance or timely customs clearance of cargo to avoid delivery delays to the warehouse
- Share shipping documents with the warehouse to allow goods receipt on delivery
- Ensure regulatory documents (i.e. NRCS LOA, ITAC permits for repairs, etc) are in place
- Share shipping documents pack and POD with Finance for supplier invoice payment
**DOMESTIC SHIPMENTS MANAGEMENT**:
- Coordinate with the warehouse the daily dispatch of local deliveries to customers
- Ensure local transporter collects daily dispatches on time for delivery to customers
- Plan and coordinate the delivery and invoicing of project based cargo to various customer sites
- Ensure PODs are with Finance, Order Management, and the Inside Sales Management for customer invoicing
**TRANSHIPMENT AND CROSS-TRADE SHIPMENTS MANAGEMENT**:
- Coordinate the collection of cargo with the Project Management or Inside Sales Management teams from the suppliers
- Source freight estimates from freight forwarders, and make recommendations to the Project Management and Inside Sales Management teams
- Plan and arrange collection from suppliers and delivery to project sites with the nominated freight forwarders
- Align with Project Management on any delivery requirements
- Coordinate customs clearance with the customer’s clearing agents to avoid any delivery delays in the destination countries
- Manage any anomalies and inform the Project Management team to manage customer expectations
- Ensure PODs are shared with the Project Management and Inside Sales Management team for customer invoicing
**ADMINISTRATION MANAGEMENT**:
- Ensure all export, imports, domestic, and transhipment / cross-trade shipments are captured on the tracking sheet (s)
- Update the tracking sheet (s), and provide a status update to the various stakeholders (i.e. Warehouse & Order Management for imports, Project Management for cross-trade, etc)
- Save all shipping documents on the shared drive
- Ensure all estimates are saved on the shared drive
- Source freight forwarder invoices and supporting documents, and save them on the shared drive
- Prepare and manage all required departmental reporting
**CUSTOMER RELATIONSHIP MANAGEMENT**:
- The Logistics Coordinator provides a service to various internal and external customers, and needs to ensure a high level of professionalism at all times.
- They also need to strive to exceed customer expectations, and also manage expectations.
**PROFESSIONAL EXPERIENCE**:
- 5 years’ experience within an Imports and exports environment (with a strong understanding of customs clearance procedures)
- Knowledge and understanding of shipping and customs procedures within the SADC region
- Essential to have experience in dealing with customers at multiple levels
- Must be able to work unsupervised and with a sense of urgency
- Extensive knowledge on SAP (PTP, IM)
- Intermediate to advanced level experienc
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