Machine Refurbishment Administrator

This position will be responsible for receiving, inspection and the recording of deliveries into the ERP system. The position will be responsible for unloading packages and checking their contents to ensure they match the orders. The position will also be responsible for the stock/non-stock and services goods receipt into the ERP system. The position will also be responsible for ordering of PPE, Corporate Wear, Packaging Materials and Consumables. The position will also be responsible for quoting customers on work to be performed, to plan the tasks for the technicians, to invoice the customers, to collect payments and to follow up with customers and technicians.

**Key performance areas (to translate into a measure of success)**
- Safety, Quality and Housekeeping
- Stock Transactions
- Internal/Customer/Supplier Relations
- Quoting
- Planning technicians
- Debtors & creditors
- Reporting
- PPE

**Main Outputs and Responsibilities for This Position**

**AREA/TYPE**

**RESPONSIBILITY**

**Safety, Quality and Housekeeping**
- Ensure execution of all functions to be at the highest level of quality with continuous identification and implementation of improvement initiatives.
- Maintains a neat, tidy and structured environment which complies with occupational health standards.
- Ensure a safe working environment by adhering to all Health and Safety policies. Identify any risk within the department and report these to your manager.
- Ensure a proper filing system of all required documentation for auditing purposes.
- High level of customer service with industry standard turnaround times for all requests as per agreed SLA’s.
- Build and maintain highly professional relationships with co-workers, customers and suppliers.
- Comply with business policies and procedures.
- Housekeeping

**Stock Transactions**
- Receive goods that are delivered by the suppliers. Check goods for visual defects and return to vendor if any is found. Sign delivery note for proof of receipt.
- Compare POD with system to ensure correctness of delivery and raise any discrepancies with the buyers to resolve.
- Do all required visual checks to ensure that parts/products received is in accordance with company requirements.
- Goods Receipt in D365 of non-stock and stock invoices for payment purposes according to company procedures.
- Check available bins in CRC, previous bin locations of parts in CRC and current bins for parts in CRC, and ensure GRN of parts into the correct allocated locations.
- Print location stickers for all parts, and ensure all parts has stickers before moving parts to Putaway.
- Cross dock parts that need to go to outgoing area for branches and customer orders.
- Coordinate with buyers and internal customers on any invoice to D365 PO recon discrepancies.
- Resolve supplier invoice discrepancies with buyers and suppliers.
- Ensure sign off on all relevant invoices prior to PDN and hand in to Finance for payment.
- Stock takes, put away, Picking or dispatching tasks within the CRC, according to Stock take processes and policies.
- Comply with business system policies and procedures and ensure that such are enforced and adhered to.
- Perform other warehouse processing related tasks as requested by the CRC
- Keeping a filing system of all approved processing transactions for auditing purposes.
- Investigate, coordinate and implement improvement opportunities that are relevant to your own functions.
- Adhere to established company policies, procedures, terms and conditions and legal matters that affect purchasing policies.
- Build good quality relationships with Internal Customers as well as external suppliers.
- Ensure world class customer service.
- **Internal/Customer/Supplier Relations**
- Build good quality relationships with Internal Customers as well as external suppliers.
- Ensure world class customer service.
- To ensure that the quality of service that Eazi Access provides and the satisfaction of its customers, are always treated with the utmost importance.
- To promote Eazi Access and do everything possible to enhance its image.
- To ensure that all duties are carried out safely and in accordance with all company and legal requirements.
- To work in harmony with other employees in the Company
- To ensure that confidentiality in all Eazi Access matters is maintained.
- To produce other information as required and to carry out other duties either directly or indirectly as requested by your manager from time to time.
- Compliance to standard operation guidelines of Eazi Access

**Quoting**
- Obtain cost pricing of parts required.
- Prepare and send quote to customer.
- Follow up on purchase order from customer.

**Technical planning**
- Order parts needed to complete the task as per technical assessment.
- Plan the technical work considering parts and technical resource availability.

**Debtors & Creditors**
- Ensure that the customer receives invoice for payment.
- Follow up on payments to be made.
- Follow up on over