Floor Supervisor

10 hours ago


Western Cape, South Africa The Foschini Group Full time

**Responsibilities**:
- The ability to support the store management team to provide outstanding leadership to the store team.- Ensures the team executes operational excellence through a customer centric mindset.- Generating high levels of motivation and commitment within the store.- Allocate time effectively; handle multiple tasks and completing priorities.- Provide input and manage merchandise and visual principles.- Drive performance through the store KPI’s ( e.g. turnover, rewards, new accounts, visuals. etc).

**Qualification**:
- A Matric certificate.

**Skills**:
- Minimum 3 years retail experience with a minimum of 1 year store leadership experience.-
- High flexibility and ability to adapt to different customers and situations.-
- A high sense of urgency with demonstrated ability to work independently.-
- High flexibility and ability to adapt to different customers.-
- An outstanding leadership, interpersonal and communication skills.-
- Ability to work a flexible schedule to meet the needs of the business.-
- Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers.-
- Strategic Sales Planning-
- Managing the Sales Process-
- Customer Value Management

**B**ehaviours for success**:
Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.-
Effectively building formal and informal relationship networks inside and outside the organization.-
Building strong customer relationships and delivering customer-centric solutions.-
Making good and timely decisions that keep the organization moving forward. -Creating a climate where people are motivated to do their best to help the organization achieve its objectives.-
Making good and timely decisions that keep the organization moving forward.-
Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses.-
Good verbal/ written communication skills and good organisational skills-
Strong organizational and planning skills-
The ability to multi-task in a fast-paced environment-
The ability to work independently.-
The ability to take initiative.-
A high level of attention to detail



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