Parts Manager
7 months ago
**UD Trucks Samrand** currently holds a vacancy for a Parts Manager.
**Position Overview**:
**Specific Role Responsibilities**:
**The responsibilities of a Parts Manager include the following tasks**:
- Handling and managing customer complaints and issues in a timely manner.
- Ensuring the inventory levels are maintained accurately.
- Make a list of the parts that need to be purchased.
- Selling manufactured parts to the customers.
- Supervising the shipment issues of the parts ordered.
- Managing the team members and delegating tasks to them.
- Overseeing the replacements procedures.
- Looking out for new suppliers offering better quality products.
- Assisting the HR department in hiring new employees.
- Providing training sessions to the new team members.
- Resolving any inconsistencies for all the purchase orders.
- Maintaining a strong relationship with the vendors and suppliers.
- Planning and creating promotional campaigns for parts on sale.
- Ensuring the customers are provided with excellent customer service and satisfaction.
- Preparing monthly and annual sales part reports.
- Adhering to all the rules and regulations of the company.
**Qualifications and Experience**:
**Minimum Qualifications and Experience needed**:
- Matric
- Management qualification would be advantageous
- 5+ Years’ Experience as a Parts Manager
- Experience with dealership management system, advantageous
- UD truck Experience advantageous
- Valid Driver’s Licence
**Skills and Personal Attributes**:
**Minimum requirement**:
- Computer literate
- Strong Parts Retail experience
- Sound knowledge and understanding of inventory monitoring principles.
- Demonstrate good leadership skills.
- Good oral and written communication skills.
- Ability to maintain a positive working environment.
- Outstanding sales and organizational skills.
- Ability to maintain the store records accurately.
- Ability to demonstrate good administrative skills.
- Ability to offer exceptional customer service.
- A keen eye for details for accuracy.
- Excellent team management abilities.
- Ability to solve problems instantly.
- Quick decision-making skills.
- Good inventory management
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