Parts Inventory Specialist
2 days ago
**Parts Inventory Specialist**
Department: Aftersales
Job Title on SAP: Parts Inventory Specialist
Head of Aftersales
Head of Parts &
Supply Chain
Parts Inventory
Specialist
**Level of Supervision**
MODERATE DIRECTION: Receive general instructions regarding the scope of the approach to projects or assignments, but the procedures and techniques to use are left to own discretion.
This category is for technical and professional positions where employees operate with a reasonable degree of independence.
**Recruitment Requirements**
- Matric (Business Degree would be an advantage)
- Experience in Parts Inventory Management
- Automotive Industry experience is critical
- Advanced Microsoft Office skills
**Objective**
The objective of the Parts Inventory Specialist role is to ensure that the required parts supply levels to the dealer network is achieved and maintained, whilst ensuring that all related costs are within budget. The Parts Inventory Specialist manages and controls the importation and supply of parts through establishing contacts and relationships with the Dealer Network as well as the Parts Distribution Warehouses in Italy, NAFTA, India and Brazil to ensure efficient transfer of part through the order process. This role involves extensive attention to detail, ensuring all aspects of the order volume requirements are understood and clearly communicated. As the Parts Inventory Specialist, you will be part of a team of people who are responsible for the movement of parts through the supply chain network to the Dealer Network, ensuring the transit and delivery is made on time. This means that you will liaise regularly with overseas offices, partners and agents.
Stellantis South Africa (Pty) Ltd.
Oxford Office Park, Building 14,
3 Bauhinia Street, Highveld Techno Park, Centurion
South Africa Company Reg : 1997/014154/07
Ph. +27 (0)10 252 5000 VAT Reg : 4800173033
Director: L Ramsoomar (Managing) (South African)
**Task List**
- Set up process and act with his/her team to guarantee parts availability targets and minimise dealer back orders.
- Support the Customer Order Process in term of ordering monitoring, parts availability, technical information.
- Frequent and up to date communication with the Field Sales team and Dealer
Network.
- VOR Cases Resolution.
- Daily follow up on backlog of orders.
- Cooperation with the finance department to resolve invoice and pricing issues.
- Monitoring and evaluation of all orders and sales processes as well as preparation of order reports.
- Ensure compliance to all company and business policies and administer all open sales order and ensure appropriate order flow.
- Verify all order lines and prepare order reports on everyday basis.
- Manage all shipments and respond to inquiries for status of order.
- Resolve all customer issues and prepare efficient schedule for order delivery.
- To define initial stock and recommended dealer stock to guarantee successful service support for new models.
- To elaborate the initial stock need and minimum stock per parts number according to product running policy.
- To receive from the Technical Dept. the new technical service solutions and is responsible for the parts number purchasing needed.
- To manage stock budget, according to service level objectives and sales forecast.
- Customer care is a vital part of this role and so good interpersonal skills are very important.
- Communication is critical to the success of the role and is required to be to be clear, precise and accurate.
**Individual Objectives**
Please refer to the annual PLM for the individual objectives for the year. In addition, this position will be measured on the associated leadership behaviors, as outlined below and available on the Intranet:
Stellantis South Africa (Pty) Ltd.
Oxford Office Park, Building 14,
3 Bauhinia Street, Highveld Techno Park, Centurion
South Africa Company Reg : 1997/014154/07
Ph. +27 (0)10 252 5000 VAT Reg : 4800173033
Director: L Ramsoomar (Managing) (South African)
**Knowledge & Skills**
**Interpersonal Skills**
Able to work cooperatively with a wide variety of people
Professional attitude in regard to motivation, cooperation, flexibility, confidentiality, ethics and personal development
Strong listening skills - able to identify important information in oral communication
Maturity
Effectiveness in getting ideas accepted and in guiding a group or individual to accomplish a task
**Administrative Management Skills**
Able to establish priorities in accordance with management objective and to meet deadlines
Able to work independently: self-disciplined
Able to use effective time management
Able to reach sound logical conclusions based on information at hand; good judgment
Knowledge of business principles and practices
Problem-solving skills - evaluate, analyse, negotiate and recommend alternatives
Able to take calculated risks based on sound judgment
Decision-making skills
**Job Type**: Permanent
Ability to commute/relocate:
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