Technology Solutions Consultant

4 days ago


Johannesburg, South Africa Complement Recruitment Full time

Complement Recruitment are recruiting for a Technology Solutions Consultant (Software) for a permanent position based in Sandton, Johannesburg, Gauteng. The Software Consultant will lead projects for customer product needs together with the day-today technical escalations in order to maintain the success of our customers. You have the ability to absorb complex technical concepts and to communicate them to both technical and nontechnical audience alike, and the ability to interact with the Automation and Management teams. You’re also someone who can identify opportunities for increased efficiencies, capable of working with cross-functional teams to continuously improve our products and operations.

**Minimum Requirements**:

- 3 - 5 Years Software Development in either of these technologies - Cherwell Development, HP Service Manager, Service Now, Remedy, HEAT and CA Unicenter.
- Take a proactive and creative approach to attend to clients’ needs even when they are sometimes not aware of these needs.
- Speak fluently to clients and colleagues alike and have a great command of the English language, both verbal and written.
- Highly motivated self-starter, who is hungry to win, always looking to push your own limits.
- ITIL Experience/ Knowledge
- Forward thinker and problem solver
- DBA background - advantage
- IT Network background - advantage

**Skills & Knowledge**:

- Self-motivation and excellent time management.
- An inquisitive nature and desire to understand how to solve problems.
- Work well in and across teams as well as independently.
- The ability to convey complex technical concepts in simple, non-technical language.
- Can work independently but can adapt easily to work in a team.

**Duties**:

- Work with clients and internal stakeholders to realize business goals and execute solution delivery in accordance with customer requirements.
- Identify and solve client problems proactively and creatively through effective project management and consultation on technical setup.
- Solution development and deployment in accordance with departmental System Development Life Cycle / Release and Deployment Management

**Find Us On Social Media**:



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