Store Manager

2 weeks ago

Cape Town, South Africa Clicks Group Limited Full time

**Listing reference**: click_015095**Listing status**: Online-
**Position summary**

**Industry**:Wholesale & Retail Trade
- **Job category**:Retail Operations**Location**:Cape Town
- **Contract**:Permanent**Remuneration**:Market Related
- **EE position**:Yes**Introduction**
- To ensure the efficient operation of the store and service excellence by leading and directing the store operations team in order to meet sales, profit and compliance targets, leading to a competitive advantage for the brand.**Job description**

**Job Objectives**:

- To ensure the achievement of the stores financial performance by driving and maximizing sales, tracking daily targets, weekly and monthly sales plans and proactively taking appropriate action as required.
- To efficiently manage and control all operational activities of the store, including expenses, stock management, shrinkage, general housekeeping and administration.
- To successfully manage in-store execution of all visual merchandising, ensuring that in-store presentation and promotional standards are maintained and that the appearance of the store is in line with the brand image.
- To ensure competent and motivated employees through effective selection, leadership, management and on-going development in order to build capacity and capability to meet current and future business needs.
- To adequately schedule staff in line with the Group's labour policy and the relevant labour model in order to ensure each department is fully and appropriately staffed.
- To ensure all administrative responsibilities are attended to in an efficient manner, including ensuring weekly time and attendance and employee records are complete and submitted to HR.
- To execute customer service initiatives in store and take corrective action that results in a great customer experience, drives customer loyalty and achieves club card participation targets.
- To build and maintain sound working relationships with relevant stakeholders (centre managers, suppliers, DC’s) to ensure business objectives are achieved and opportunities are maximised.
- To maintain an awareness of customer trends, demographics and needs and monitor the activity of local competitors in order to capitalise on opportunities.
- To drive cohesion, consistency and integration between the store operation, pharmacy and clinic teams.
- To drive a high performing business culture that delivers employee affiliation, customer satisfaction and shareholder value.
- To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.

**Knowledge**:

- Strong retail/FMCG background and understanding of merchandising and promotions principles
- Knowledge of stock, cost, risk and compliance management procedures
- Knowledge of Customer service excellence
- Knowledge of labour legislation and IR practices
- Knowledge of competency based interviewing

**Skills**:

- Sound managerial skills
- Results and target driven
- Planning and organising skills
- Problem-solving skills
- Strong customer orientation
- Good communication skills
- Computer literacy
- Strong financial acumen

**Competencies**:
Essential:

- Leading and Supervising
- Planning and Organising
- Delivering Results and Meeting Customer Expectations

Desirable:

- Entrepreneurial and Commercial Thinking
- Deciding and Initiating Action
- Working with people
- Analysing
- Coping with Pressures and Setbacks

**Minimum requirements**

**Experience**:

- Minimum 5 years’ experience in a store management role within a retail/FMCG store operations environment with an annual turnover of at least R50 million
- Extensive people management experience of a large and diverse workforce
- Financial management experience (budgets, profit and loss statements, financial ratios, etc.)

**Education**:

- Essential: Grade 12 (Maths 50% and English 50%)
- Essential: B. Degree or Diploma (retail / finance management, pharmacy or related) (External applicants)

  • Store Manager

    2 days ago

    Cape Town, South Africa Razia Samson Consulting Full time

    Clothing retail store seeks the expertise of a Store Manager to join their team. Candidate must have 3-4 years Store Management experience and experience working in a clothing store. Opening and closing of store. Staff training Stock control Administration Banking Visiual merchandising All other duties requested by managment in line with contract. To...

  • Store Manager

    1 month ago

    Cape Town, South Africa Burnt Studios Full time

    Burnt Studios are looking for a dedicated Store Manager to join our team in our brand new V&A Waterfront store in Cape Town. **Responsibilities** - Aid in the hiring of new staff under the RSM - Communicate daily with the RSM regarding store and stock updates - Ensure all staff completes duties as required - Manage store assistant team - Ensure POS system...

  • Store Manager

    7 days ago

    Cape Town, South Africa Burnt Studios Full time

    Burnt Studios are looking for a dedicated Store Manager to join our team in our brand new V&A Waterfront store in Cape Town. **Responsibilities** - Aid in the hiring of new staff under the RSM - Communicate daily with the RSM regarding store and stock updates - Ensure all staff completes duties as required - Manage store assistant team - Ensure POS system...

  • Store Manager

    1 month ago

    Cape Town, South Africa Clicks Group Limited Full time

    **Listing reference**: 016324**Listing status**: Online- **Position summary** **Industry**:Wholesale & Retail Trade - **Job category**:Retail Operations**Location**:Cape Town - **Contract**:Permanent**Remuneration**:Market Related - **EE position**:Yes**Introduction** - Are you passionate about retail and service excellence? Are you confident to manage a...

  • Store Manager

    4 weeks ago

    Cape Town, South Africa Clicks Group Limited Full time

    **Position Summary**: **Industry**:Wholesale & Retail Trade - **Job category**:FMCG, Retail, Wholesale and Supply Chain**Location**:Cape Town - **Contract**:Permanent**Remuneration**:Market Related - **EE position**:Yes**Brand**:Clicks Group**Introduction**: The main purpose of the job is to plan, lead and direct the effective management of the day to day...

  • Store Manager

    6 days ago

    Cape Town, South Africa Burnt Studios Full time

    **Store Manager - Job Ad** **About us** Burnt was founded in the summer of 2018 by Pierre & Andriana Cronje. The couple decided to merge their love for fitness and fashion with a range of high-quality performance activewear that’s both functional and fashionable and aimed exclusively at those who live and love an active lifestyle. The Burnt team has...

  • Store Manager

    4 weeks ago

    Cape Town, South Africa Pepkor Speciality Full time

    At Shoe City we've set out to be the leading specialty footwear retailer in Southern Africa, offering stylish shoes that are comfortable and durable. This means providing for everyone, all at affordable prices. OUR MISSION To offer stylish footwear at affordable prices To provide customers with a store experience that caters to their needs To create growth...

  • Store Manager

    4 weeks ago

    Cape Town, South Africa Clicks Group Limited Full time

    Advert reference: click_012599 Advert status: Online - **Position Summary**: **Industry**:Wholesale & Retail Trade **Job category**:FMCG, Retail, Wholesale and Supply Chain **Location**:Cape Town **Contract**:Permanent **Remuneration**:Market Related **EE position**:Yes **Brand**:Clicks Group **Introduction**: To ensure the efficient operation of the...

  • Store Manager

    1 month ago

    Cape Town, South Africa Clicks Group Limited Full time

    Advert reference: click_014222 Advert status: Online - **Position Summary**: **Industry**:Wholesale & Retail Trade **Job category**:Retail Operations **Location**:Cape Town **Contract**:Permanent **Remuneration**:Market Related **EE position**:Yes **Brand**:Clicks Group **Introduction**: To ensure the efficient operation of the store and service...

  • Store Manager

    1 month ago

    Cape Town, South Africa Cash Crusaders Full time

    **Store Manager - Cash Crusaders Corporate Stores - Cape Town, Western Cape** - Permanent - Full Time Cash Crusaders, South Africa’s most successful retailer of new and used goods is currently recruiting for a Senior Store Manager in Cape Town, Western Cape area to manage a branch within their Corporate Stores Group. **Duties & Responsibilities** - Daily...

  • Store Manager

    2 weeks ago

    Cape Town, Western Cape, South Africa adidas Full time

    Store Manager Area: Emerging Markets Department: Retail Operations Direct Reporting Line: Multi-Store ManagerSubsidiary/country: South Africa, Cape Town Location: V&A Waterfront GSMS Grade: P1 Purpose & Overall Relevance for the Organization: To drive brand and consumer experience by managing a high-volume, strategically positioned Brand Flagship store that...

  • Store Manager

    1 month ago

    Cape Town, South Africa TSM Consulting Full time

    Our client, a retail organisation is looking for an experienced Store Manager to join their team in Kuilsriver. Duties & ResponsibilitiesTo manage and lead the store effectively by ensuring every aspect of the day-to-day supervision of the store, this includes sales, staff, stock and resources management. Key Responsibilities:Ensure sales and costs are in...

  • Store Manager

    1 month ago

    Cape Town, South Africa Pepkor Speciality Full time

    At Shoe City we've set out to be the leading specialty footwear retailer in Southern Africa, offering stylish shoes that are comfortable and durable. This means providing for everyone, all at affordable prices. OUR MISSION To offer stylish footwear at affordable prices To provide customers with a store experience that caters to their needs To create growth...

  • Store Manager

    4 weeks ago

    Cape Town, South Africa Managed People Solutions Full time

    **Managed People Solutions** is Looking to hire a **Store Manager **for a well-known liquor store based in **Cape Town.** **Job Purpose** To manage the efficient daily operation of the liquor store outlet in accordance with company policy and procedures **Responsibilities** - Assistance is provided to colleagues and customers - Referred customer queries...

  • Assistant Store Manager

    3 days ago

    Cape Town, South Africa Clicks Group Limited Full time

    **Listing reference**: 016785**Listing status**: Online- **Position summary** **Industry**:Wholesale & Retail Trade - **Job category**:Retail Operations**Location**:Cape Town - **Contract**:Permanent**Remuneration**:Market Related - **EE position**:No**Introduction** - Are you passionate about retail and service excellence? Are you confident to drive sales...

  • Store Manager

    4 weeks ago

    Cape Town, South Africa Adzuna ZA B C2 Full time

    Minimum Requirements:Matric qualificationMinimum of 10 years of retail management experienceProficiency in computer skillsExcellent interpersonal skillsAbility to thrive in a high-pressure environmentPassion for both people and retailStrong customer service orientationFlexibility and adaptability to diverse customer needsExceptional written and verbal...

  • Store Manager

    3 weeks ago

    Cape Town, South Africa Persona Staff Full time

    Minimum Requirements: Matric qualification Minimum of 10 years of retail management experience Proficiency in computer skills Excellent interpersonal skills Ability to thrive in a high-pressure environment Passion for both people and retail Strong customer service orientation Flexibility and adaptability to diverse customer needs Exceptional written and...

  • Senior Store Manager

    4 weeks ago

    Cape Town, South Africa Quantum Recruitment Pty Ltd Full time

    Our client is searching for a Store Manager for their N1 City Mall store **Key Performance Areas**: Staff Management Stock Management Administration Customer service & Actual Sales Housekeeping Achieve set revenues and maintain required margins and KPIs Ensures effective store facilities management Supervises the store employees in the areas of loss...

  • Store Manager

    1 month ago

    Cape Town, South Africa The Foschini Group Full time

    **Job ID**:18151**Position Type**:Full-Time**Job Function**:Store Management & Field**Workplace Type**:Stores**Division**:TFG Sports Division**Province**:Western Cape**Location**:Cape - Other**Suburb**:Worcester (Cape Town)Position Description: The Store is in need of achievement-orientated Store Manager with excellent customer service and people management...

  • Store Manager

    1 month ago

    Cape Town, South Africa The Foschini Group Full time

    **Job ID**:19663**Position Type**:Full-Time**Job Function**:Store Management & Field**Workplace Type**:Stores**Division**:TFG Sports Division**Province**:Western Cape**Location**:Cape - Other**Suburb**:Bredasdorp (Cape Town)Position Description: The Store is in need of achievement-orientated Store Manager with excellent customer service and people management...