Operations Solutions Analyst

2 weeks ago

Johannesburg, South Africa Stryker Full time

**Why join Stryker?**:
Our total rewards package offering includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as well as service and performance awards - not to mention various social and recreational activities, all of which are location specific.

**Operations Solutions Analyst - Master Data**:
**Who Are We Looking For**:**
Detail-oriented process improvers**. Critical thinkers who naturally see opportunities to develop and optimize work processes - finding ways to simplify, standardize and automate.
**Data managers**. People who enjoy compiling, organizing and consolidating large volumes of data and reports.
**Analytical problem solvers**. People who go beyond just fixing to identify root causes, evaluate optimal solutions, and recommend comprehensive upgrades to prevent future issues.
**Collaborative partners**. People who build and leverage cross-functional relationships to bring together ideas, data and insights to drive continuous improvement in functions.

**What You Will Do**:
Material Masters:

- Approve new Item Masters through the MDi process and assist teams having issues with the MDi tool. Audit and update the Item Master and Item Branch Master Data for Purchasable, Non Stock, Reporting and Kit Items ensuring they accurately represent the information provided from Marketing and Suppliers.
- Update and maintain other Item related data such as Item Cross References, Alternative Descriptions, and any supplemental data
- Lot Master, assist with expiry, sell by and best before date changes where issues have been identified
- Assist with Lot Holds both at Lot Master and Item, Lot level
- Maintain GTINs, utilising data from Sphere and the GIM where available and direct business input
- Supplier Catalog for Transfer prices, from the GIM for all Stryker items
- Load Item Cost, including the landed cost for specified regions and assist with Item Cost issues
- Add and maintain EDI Trading Lanes
- Kit Items - update and create kit items, working towards standardisation and accuracy of all kitting items for sets. Obsolete kit items where required. Ensure Loan Dockets, where applicable, are of high quality to allow easy checking of kits and that they accurately reflect the BOMs in JDE
- Preference Management - manage Surgeon and Standard preferences to ensure efficient processing of kit bookings.
- GS1 - in Entities who publish to GS1 work with the business to update & audit all Item Attribute data for GS1 submission regularly reviewing internal and third party validation reports to correct any errors
- Mass uploads - assist the business with significant data loads, such as planning parameter updates, when required

Supplier, Customer and Employees:

- Address Book - using only authorised requests add and maintain address book records for Customers, Suppliers, and Employees
- Create Customer Consignment locations as required and set this up in the Customer’s Address book with the relevant long address
- Credit limit - add credit limits with authorised requests
- Assist with issues around address book set up and make necessary corrections as required

Finance Masters
- Product & Corporate Hierarchy - Create and maintain brands & Product Lines and their associated hierarchy
- Price Management - administer all price changes into JDE including price contracts, tenders & TVAs on or before the contract start date. Working closely with the Commercial or Finance team the Master Data Team administers price contracts, TVAs & Tenders in JDE across all regions. It is vital that any price updates are loaded on time and accurately to ensure invoice prices are as the customers expect and unnecessary credits are not raised. It is also vital that any local business controls are adhered to and pricing is not loaded without proper authorisation.
- Chart of Accounts - upon authorised request and approval from Finance create or maintain the COA, Business Units
- Update Corporate published currency rate in JDE 9.2

Other:

- Maintain other masters necessary for the functioning of JDE such as Item Branch constants, Order Activity Rules and UDCs
- Must be able to observe, manage and correct master data inconsistencies within the two JDE instances across three regions. In this role you will use your data knowledge to build and run reports to monitor the integrity of the masters and provide reporting where standard reports cannot meet business needs.- Understand and answer complex questions related to data structures and governance while maintaining positive stakeholder experiences
- Analyse, research, and resolve complex data matching issues of a broad scope using independent judgment
- Gathering data - establish strong working relationships with internal and external customers, and colleagues in order to collect necessary information for the above tasks
- Ability to research and offer resolution to processing issues that demonstrate competence in system navigation and processes in order to a

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