Solution Analyst

2 weeks ago

Johannesburg, Gauteng, South Africa Oxyon Human Capital Solutions Full time

SCOPE OF THE ROLE:
The development of mining reports in an agile and fast-paced environment
To have a strong and broad high-level knowledge of the mining systems deployed. Analyze and identify system problems, and develop and implement appropriate solutions
To have advanced analytical skills with experience collecting, organizing, analyzing, and disseminating abundant information with accuracy
To be a point of escalation for technical issues that the team raise as they are working on projects and to work through the escalation process to seek resolution to problems outside of the responsibility of the Software Engineers and other technical staff.
To work with Project Managers to ensure the efficient deployment of mining systems on time and within budget.
To ensure that the deployment of systems and software products is carried out as efficiently as possible.
To ensure that relevant stakeholders are aware of risks and or issues with the product and the technical solutions being deployed to customer sites

KEY RESPONSIBILITIES:
Development of Advanced BI Reporting (Production data analysis) using various tools such as Tableau, Power BI, or other similar tools
Collect, analyze and interpret complex data sets to create compelling and meaningful visualizations and dashboards
Actively work on product/project deployment of Mine Enterprise Systems solutions
Handle the day-to-day operational support and improvement of these Mine Enterprise Systems solutions on-premises and in the cloud.
Integration of the Clients' mining systems to external 3rd party systems
Own and implement customer system configurations
Implement Mine Enterprise System customizations and validate implantations for quality, architectural and functional requirements
Participate in onsite system installation efforts
Collect, analyze and interpret complex data sets to create compelling and meaningful visualizations and dashboards
Undertake complex problem solving involving multiple integrated systems
Escalation of critical issues requiring other stakeholders' input to resolve issues, specifically the relevant Mining Services or supporting team's representative
Maintain technical knowledge of the current and upcoming product offerings
Maintain knowledge of current, new, and evolving strategies and technologies in relation to systems support through appropriate industry links and professional memberships
Collaborate with cross-functional teams to understand business requirements and translate them into effective dashboard designs.
Regular reporting of current project issues, including updates on status and resolution methods
Utilizing relationships developed with customers and other contacts to advise Mining Services Team of potential issues affecting customers as well as other opportunities for Clients' Mining Work collaboratively with the sales team in a pre-sale's capacity (e.g., attending / leading technical presentations)
Representing Clients' Mining in a helpful, professional, and courteous manner always
Stay current with new BI trends, tools, and techniques, and implement them as needed.
Provide training and support to end-users on how to effectively use the dashboards
Maintain, enhance, and adhere to Hexagon documentation and reporting standards, systems, and processes
Compliance with Clients' Mining's Workplace Health and Safety policies and procedures, participation in audits and compliance with instructions given with respect to the health and safety of himself/herself and the safety of others
Other duties as required from time to time

EDUCATION BACKGROUND:
Bachelor's degree or foreign degree equivalent in BSc Computer Science or BSc. Information Technology (Computer / Mining / Electrical / Electronic)
Microsoft Power BI, Microsoft Azure and Tableau certifications
3+ years of experience in designing and developing BI dashboards using tools such as Tableau, Power BI, or other similar tools
Proven experience as a Solution Analyst or BI Specialist for Mining Applications
+3 years previous experience with Mining Technical Systems across the mining value chain as a software engineer, software consultant, mining engineer, or related occupational title.
High level of Computer Literacy (Server Technology - Linux and Windows), Database Software (SQL Server, MySQL, SQLite, SQL Server, LINUX, LINUX shell scripting)
Knowledge of coding languages (e.g. C#, Java, JavaScript, HTML5, VB6) and frameworks/systems (e.g. AngularJS, Bootstrap, WPF, Entity Framework)
Advanced Reporting experience (MS SSRS 2005, 2008, 2012)
Foundation ITIL, other ITIL Certification will be advantageous
Project Management Qualification (e.g. Prince2 /PMP/ PMBOK) or Agile related training (e.g. SCRUM or equivalent experience) will be advantageous


SKILLS AND EXPERIENCE:
Strong prioritizing and time management skills
Well-developed communication skills, both verbal and written
Ability to form strong relationships with customers and represent the company professionally
Ability to set and meet the team and individual goals and deadlines
Ability to resolve technical and complex issues
Ability to rapidly grasp technical solutions, concepts, and products
Developing or supporting open-source software
Setup and support of relational databases
The desire to expand own knowledge and skill set as well as sharing knowledge with other team members wherever possible
Previous experience working remote teams (Highly Desirable)


KEY BEHAVIOUR:
Protect the company brand and reputation by exhibiting good behavior and reporting on any noncompliance to safety, procedural, or other customer dictated regulations
Maintain good relations with the customer 's personnel and clearly communicate any issues that may arise
Continuously seek opportunities to improve the quality of the systems, installations, and support procedure


TRAVEL:
Travel (regionally and globally international) to client sites is a requirement of this role

  • Senior IT Solutions Analyst

    2 days ago

    Johannesburg, Gauteng, South Africa Energy at Work Full time

    Career Growth Opportunities in Finance with Energy at WorkAbout Our Client:We are a leading player in the financial industry, committed to driving innovation and efficiency through cutting-edge technology. Our client is seeking an experienced Senior Systems Business Analyst to join their dynamic team.As a Senior Systems Business Analyst, you will collaborate...

  • Technical Solutions Analyst

    3 days ago

    Johannesburg, Gauteng, South Africa Indsafri Full time

    About the RoleThis is an exciting opportunity for a Technical Solutions Analyst to work with our team and contribute to sustainable technology solutions.You will be responsible for translating business requirements into technical requirements, including data mappings, integration, functional and non-functional requirements.

  • Business Solutions Analyst

    3 days ago

    Johannesburg, Gauteng, South Africa HomecomingEx Full time

    **About Us**HomecomingEx is a renowned organization offering high-quality professional services. We pride ourselves on our expertise and dedication to excellence.As a Business Solutions Analyst, you will be responsible for designing and implementing customizations and extensions to vendor or in-house systems.

  • Analyst, Business Solution Design

    4 weeks ago

    Johannesburg, Gauteng, South Africa Standard Bank of South Africa Limited Full time

    Key Role:You will provide comprehensive insights into the Vehicle and Asset Finance (VAF) environment by engaging with stakeholders to understand business complexities and problems.About the JobAs a Business Analyst, you will conduct thorough analyses and recommend innovative solutions to bridge gaps within the Business segment.What We Are Looking...

  • Business Solutions Analyst

    6 days ago

    Johannesburg, Gauteng, South Africa Indsafri Full time

    Job OverviewIndsafri is a leading consulting and technology company dedicated to delivering world-class bespoke software solutions. Specializing in data and analytics, cloud and infrastructure, mobile, IoT, AI, user experience, application development and maintenance, and quality assurance services, Indsafri transforms businesses by leveraging cutting-edge...

  • Enterprise Solutions Analyst

    2 days ago

    Johannesburg, Gauteng, South Africa Boardroom Appointments Full time

    About the RoleBoardroom Appointments is seeking a highly skilled and experienced Senior IT Business Analyst to join our team.The ideal candidate will have a strong background in business analysis, with a proven track record of delivering results in a fast-paced and dynamic environment.Key responsibilities will include:Conducting strategy analysis to define...

  • Card Payment Solutions Analyst

    2 days ago

    Johannesburg, Gauteng, South Africa Mpilo Technologies (Pty) Ltd Full time

    Job OverviewMpilo Technologies (Pty) Ltd is a leading provider of innovative payment solutions. We are seeking a skilled Business Analyst to join our team and contribute to the development of our card payment processing capabilities.About the Role:You will work closely with our technology teams to analyze and enhance card payment processing across various...

  • Specialist Solution Analyst

    3 weeks ago

    Johannesburg, Gauteng, South Africa Absa Group Limited Full time

    Job title : Specialist Solution AnalystJob Location : Gauteng, JohannesburgDeadline : March 28, 2025Quick Recommended LinksJobs by Location Job by industries Job SummaryWork as part of a DevOps team, leverage specialist analysis & testing tools, frameworks, techniques and practices to elicit, define and organize business requirements. Translate & document...

  • SAP HCM Solution Analyst

    3 weeks ago

    Johannesburg, Gauteng, South Africa Hatch Full time

    Job title : SAP HCM Solution AnalystJob Location : Gauteng, JohannesburgDeadline : March 03, 2025Quick Recommended LinksJobs by Location Job by industries Job ResponsibilitiesDesign and implement systems solutions: In collaboration with other SAP Solution Analysts and Technical Team members, provide advice to management and stakeholders, recommend a course...

  • SAP HCM Solution Analyst

    3 weeks ago

    Johannesburg, Gauteng, South Africa Hatch Full time

    Job title : SAP HCM Solution AnalystJob Location : Gauteng, JohannesburgDeadline : March 27, 2025Quick Recommended LinksJobs by Location Job by industries Job ResponsibilitiesDesign and implement systems solutions: In collaboration with other SAP Solution Analysts and Technical Team members, provide advice to management and stakeholders, recommend a course...

  • Senior Business Solutions Analyst

    9 minutes ago

    Johannesburg, Gauteng, South Africa ACB Consulting Full time

    Job OverviewThe Senior Business Solutions Analyst will provide key support to the business, extracting maximum value from the information technology platform, specifically its SAP system.Main ResponsibilitiesProvide second-line SAP support and assist the business in implementing new projects and system enhancements.Drive Continuous Business Improvement...

  • IT Solutions Developer

    7 days ago

    Johannesburg, Gauteng, South Africa Indsafri Full time

    About the RoleAs a Financial Systems Analyst, you will be working closely with various stakeholders to analyze business requirements and identify opportunities for process optimization. Your primary responsibility will be to implement solutions using the Sage ERP system, ensuring seamless integration with existing systems and processes.Main...

  • Business Analyst

    3 days ago

    Johannesburg, Gauteng, South Africa Plus 1x Full time

    Business Analyst (Contract - Potential to convert to perm based on performance)  On-site, based in Sandton  Job Summary: We are seeking a highly skilled Business Analyst with expertise in banking and payments to join our dynamic team. The ideal candidate will have a deep understanding of financial services, payment processing, and regulatory compliance,...

  • Consulting Business Solutions Leader

    7 days ago

    Johannesburg, Gauteng, South Africa Hatch Ltd. Full time

    We are seeking a highly motivated and experienced professional to join our Advisory team as a Senior Advisory Analyst.Hatch Ltd. is a full-service consultancy that provides innovative solutions to its clients.Our Advisory practice offers management consulting services, leveraging Hatch's engineering expertise to deliver sustainable value to our clients.As a...

  • Senior Business Solutions Manager

    2 days ago

    Johannesburg, Gauteng, South Africa Ananzi Full time

    About AnanziAnanzi is seeking a highly skilled Business Systems Analyst Manager to join our dynamic IT Shared Services team.The successful candidate will have extensive experience in business systems analysis, team management, and agile methodologies. They will be responsible for leading and managing a team of analysts in delivering business case analysis,...

  • Business Systems Analyst

    10 minutes ago

    Johannesburg, Gauteng, South Africa Digiterra (Pty) Ltd. Full time

    Job DescriptionWe are seeking a highly skilled Business Systems Analyst to join our team at Digiterra (Pty) Ltd. as a Business Analyst II.The ideal candidate will have a Bachelor's degree in Business Administration, Computer Science, Information Systems, or a related field and proven experience as a Business Analyst or similar role.You will play a crucial...

  • Analyst Fraud Solutions

    2 weeks ago

    Johannesburg, Gauteng, South Africa Absa Group Limited Full time

    Job title : Analyst Fraud Solutions (Fraud Adjudication)Job Location : Gauteng, JohannesburgDeadline : April 03, 2025Quick Recommended LinksJobs by Location Job by industries Job SummaryTo provide advice and support in practice formulation and associated best practice improvement tactics; enabling the provision of specialist forensic expertise. Job...

  • Business System Analyst

    3 days ago

    Johannesburg, Gauteng, South Africa Nedbank Full time

    Business System Analyst PositionNedbank is seeking a Business System Analyst to join our team. As a key member of our digital transformation journey, you will play a critical role in analyzing business needs and designing innovative solutions that drive business growth and customer satisfaction.**Key Responsibilities:**Analyze business needs and design...

  • Business Systems Analyst

    6 days ago

    Johannesburg, Gauteng, South Africa Digiterra (Pty) Ltd. Full time

    Business Systems Analyst Job DescriptionDigiterra (Pty) Ltd. is seeking a skilled Business Systems Analyst to bridge the gap between business needs and technical solutions within our organization.You will play a crucial role in collaborating with stakeholders to gather and analyze requirements, identifying opportunities for process improvement, and...

  • Senior Data Insights Analyst

    7 days ago

    Johannesburg, Gauteng, South Africa Sanlam Limited Full time

    We are seeking a highly analytical and detail-oriented Senior Underwriting Analyst to join our team in Johannesburg. As a Senior Underwriting Analyst, you will be responsible for providing critical support to Personal Lines Underwriting Santam Broker Solutions by conducting in-depth analysis of new business take-ons, identifying trends, and implementing...