IT Asset Management Manager C
3 hours ago
About us, purpose, experience and qualifications
**about us**:
- make a promise
- be deeply invested
- value our differences
- build trust, not territory
- have courage
- always do the right thing
**purpose**:
To perform daily administrative tasks relating to the management of technology-related hardware. Maintain and synchronizes the asset systems ensuring data integrity. Adhere to the signed off processes of asset management in transferring, disposing and adding as documented and signed off by Risk.
**experience and qualifications**:
- Grade 12 with exemption / BA Degree
- Certification in IT Service Management (ITIL)
- Advanced Excel
- Project Management
- 3 - 5 years in IT Assets Environment
- Advanced Excel
- **additional requirements**:
**responsibilities**:
- Manage year on year IT Asset budgets.
- Support to internal stakeholders (Procurement, Service Desk, and Vendor Management and Installation teams). Resolve escalations.
- Control and assist with Warehouse request and escalations.
- Control and execute actions from Projects on the Asset environment.
- Ensure quality of data is managed as follow; Maintain the data integrity between CRM, APM and FAS. Obtain and compare data between Vendors and APM. Quality assurance on the data on FAS and APM.
- Manage following asset controls and processes; Accountable for the Veri Asset monthly run. Escalate issues and control the workflow, Ensure Bulk loads on APM (creating, transferring, deleting and dispose), Manages and control the data imports from CRM and FAS into APM, Ensure the controls of description codes for billing purposes are correct, Approve disposals and transfers on APM.
- Control and create of enhancements on Asset systems.
- Lifecycle reporting and adhoc reporting on request from Business units and group support.
- Access control on the APM system - All users; Manage and develop team as follow: Manage the staff (Leave, KPI’s, absentees), Manage training of new staff, System access control, Manage and assist the staff with PDP’s, Negotiate job shadowing, Cross training in department.
- Implement of new systems and training.
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