Sea Logistics Customer Care Specialist
2 days ago
Sea Logistics Customer Care Expert supports customers by providing helpful information, answering questions, and responding to complaints.
- ** Your Role **:To provide front-line customer support and ensure that customers are satisfied with products, services, and features. To be accountable for maintaining excellent service for our internal and external customers. They are account owners of house accounts (personally own an account portfolio).
- ** Your Responsibilities**:
- To establish + strengthen operational relation to customer contact(s) through daily interactions, regular care visits + pro-actively advising + consulting to ensure customer satisfaction
- Arrange export shipments and Import shipments - Logistics as well as Required documentation
- Deal with Customs, Truckers,, Carriers etc to ensure smooth operations
- Work on FSL and take ownership of GP
- To support customer on-boarding in line with working instructions, ensuring inclusion + transfer of customer requirements into the KN systems alongside the (initial) customer order.
**Your Skills and Experiences**:
- At least 3 years of experience in Sea Logistics
- In depth knowledge of Pharma operations and Perishable good
- Collaborative mind-set - sense of urgency and proactive communication
- Excellent Customer Service Skills
- Fluency in English
- Ability to adapt to new environment
- Ability to work with demanding deadlines
- Ability to work independently as well as part of a team
- Degree in economics and logistics related preferred
**Good Reasons to Join **:We offer an employee friendly environment for you to develop and grow to become a skilled transportation logistics professional in a challenging and fast developing company with a competitive salary and opportunities for further development within the Kuehne+Nagel Group. If, like us, you put customers at the heart of everything you do, you can expect to be rewarded with a full package of benefits on top of a salary that grows with you as you grow in our business.**About Kuehne+Nagel***
With over employees at some 1,300 locations in over 100 countries, the Kuehne+Nagel Group is one of the world’s leading logistics companies.
CONTACT
Mohamed Garba
030 4036371405
- Next steps to joining our teamStep 1
- Step 2
Speak with your Kuehne+Nagel recruiting specialist
Step 3
Meet our hiring team
Step 4
Decide if you will accept the offer
-
Sea Logistics Customer Care Specialist
3 days ago
Cape Town, South Africa Kuehne+Nagel Full timeSea Logistics Customer Care Expert supports customers by providing helpful information, answering questions, and responding to complaints. - ** Your Role **:To provide front-line customer support and ensure that customers are satisfied with products, services, and features. To be accountable for maintaining excellent service for our internal and external...
-
Sea Logistics Customer Care Specialist
3 days ago
Cape Town, South Africa Kuehne+Nagel Full timeSea Logistics Customer Care Expert supports customers by providing helpful information, answering questions, and responding to complaints. - ** Your Role **:To provide front-line customer support and ensure that customers are satisfied with products, services, and features. To be accountable for maintaining excellent service for our internal and external...
-
Sea Logistics Customer Care Specialist
7 days ago
Cape Town, South Africa Kuehne+Nagel Full timeWe deliver high quality solutions to our customers and we are leaders in the logistics industry. Join us and become a part of our great team. **YOUR ROLE **:Customer Care Expert - Sea Imports supports customers by providing helpful information, answering questions, and responding to complaints. To provide front line support for customers and to ensure that...
-
Cape Town, South Africa Kuehne+Nagel Full timeWe deliver high quality solutions to our customers and we are leaders in the logistics industry. Join us and become a part of our great team. - ** Your Role **:Sea Logistics Customer Care Team leader supports customers by providing helpful information, answering questions, and responding to complaints. To provide front line support for clients and customers...
-
Sea Logistics
4 days ago
Cape Town, South Africa Kuehne+Nagel Full timeWe deliver high quality solutions to our customers and we are leaders in the logistics industry. Join us and become a part of our great team - ** Your Role **:Sea Logistics Sales is responsible for generating new business opportunities with a clear focus on SME customers. They have a thorough, up to date and in-depth understanding of the trade-lane(s) in...
-
Sea Logistics Field Sales Location
1 week ago
Cape Town, South Africa Kuehne+Nagel Full timeWe deliver high quality solutions to our customers and we are leaders in the logistics industry. Join us and become a part of our great team.** Your Role**:Sea Logistics Field Sales personnel develop sea logistics business from existing and new customers in order to reach and exceed predefined targets set by the Customer Care Manager. They are primarily...
-
Customer Care Agent
1 week ago
Cape Town, South Africa Sea Harvest Full time**JOB PURPOSE**: This role requires an enthusiastic individual to enable our business to better understand their customer and employees by providing solutions and exceptional experience and resolving issues faster. The agent is responsible for maintaining customer satisfaction through the provision of problem solving and providing best-in-class customer...
-
Logistics Coordinator
2 days ago
Cape Town, South Africa WETRANS INTERNATIONAL FRIEGHT AND LOGISTICS Full time**Job Summary**: **Key Responsibilities**: **Coordinate Sea and Air Freight Operations**: Manage and coordinate the transportation of goods via sea and air, ensuring on-time and cost-effective shipments. **Documentation and Compliance**: Ensure all required documentation, such as bills of lading, customs documentation, and import/export permits, is accurate...
-
Marine Oral Care Specialist
3 days ago
Cape Town, Western Cape, South Africa Crew Life at Sea Full timeDentist Position on Vessels">Crew Life at Sea is hiring a Dentist to provide quality dental care to clients on board various vessels. As a Dental Professional, you will be responsible for performing routine dental exams and cleanings, diagnosing and treating dental conditions, and educating clients on oral hygiene techniques.You will need to have a strong...
-
Sea Cruise Hostess Lead
3 days ago
Cape Town, Western Cape, South Africa Crew Life at Sea Full timeJob Description:Crew Life at Sea is seeking a professional Sea Cruise Hostess Lead to oversee the guest experience on our luxury vessel. As a key member of our team, you will be responsible for coordinating and managing guest activities and events, utilizing your multilingual skills to communicate with guests from different countries and cultures. Additional...
-
Sea-bound Activity Coordinator
10 hours ago
Cape Town, Western Cape, South Africa Crew Life at Sea Full timeActivity Coordinator PositionCrew Life at Sea invites applications from highly organized and dynamic individuals to fill the role of Sea-bound Activity Coordinator. This exciting opportunity involves planning and coordinating daily activities and events for guests of all ages.Duties:Plan and coordinate daily activities and events, taking into account guest...
-
Activity Coordinator
10 hours ago
Cape Town, Western Cape, South Africa Crew Life at Sea Full timeAbout the Job:Crew Life at Sea is looking for a motivated Activity Coordinator - Land and Sea to join our team.You will be responsible for leading and organizing a range of sports and fitness activities on board, including land-based activities like yoga and Pilates, and water-based activities like swimming and water polo.The ideal candidate will have...
-
Senior Customer Care Specialist
10 hours ago
Cape Town, Western Cape, South Africa TTEC Full timeFulfill Your Potential as a Senior Customer Care SpecialistPursue a challenging and rewarding role with TTEC's customer-centric approach to employment.About the OpportunityThis position offers a unique chance to grow as a Senior Customer Care Specialist, providing top-notch customer experiences while being part of TTEC's forward-thinking company culture.Key...
-
Import Controller
1 week ago
Cape Town, South Africa Goldman Tech Resourcing Full time**Job Information** - Location- Cape Town- Salary- R260K - R200K p/a- Job Type- Permanent- Education- Tertiary qualification in Shipping or equivalent- Experience- 5 Years- Reference- RA210805- - supplychain.careers(at)goldmantech.co.za- Fax- 0865779894Our client in the logistics industry located in Cape Town is looking for a Import Controller (Air and Sea)...
-
Sales Representative, Air
1 week ago
Cape Town, South Africa DSV Full time**DSV - Global transport and logistics** Location: Cape Town Job Posting Title: Sales Representative, Air and Sea Time Type: Full Time **Main Purpose of the Role** If you are wanting to work in a fast paced, energetic and large global organization with all the best support structures, product focus and customer centric solutions in place to enhance your...
-
Luxury Cruise Entertainment Specialist
10 hours ago
Cape Town, Western Cape, South Africa Crew Life at Sea Full timeAbout the RoleCrew Life at Sea is looking for an experienced Luxury Cruise Entertainment Specialist to lead our animation team on board. The successful candidate will have previous experience in entertainment, animation, or customer service and possess excellent communication and interpersonal skills.Responsibilities:Design and deliver engaging entertainment...
-
Cape Town, South Africa Dante Personnel Full timeWestern Cape, Cape Town - CBD - R 30000 (Market related) Our client in the Logistics Industry is looking to employ an Air and Sea Freight Operations controller to join their Cape Town team **Minimum requirements**: - Grade 12 or relevant NQF qualification - 5 years experience in Air and Sea Freight essential - Import and Export experience...
-
Freight Forwarder, Air
4 days ago
Cape Town, South Africa DSV Full time**DSV - Global transport and logistics** Location: Western Cape Job Posting Title: Freight Forwarder, Air & Sea Time Type: Full Time **Main Purpose of the Role** Freight Forwarding Imports and Exports. Processing shipments end to end form collection to delivery. **Job Related Requirements** - Grade 12 certificate - Minimum requirement will be for the...
-
F&B Ambassador at Sea
2 days ago
Cape Town, Western Cape, South Africa Crew Life at Sea Full timeFinding Your Dream Job:Cruise Life at Sea offers more than just a job - we provide opportunities for personal and professional growth in a unique and dynamic environment. Our team is made up of dedicated professionals who share our passion for delivering exceptional service and creating unforgettable experiences for our guests.About the Position:This role...
-
Customs Specialist
1 day ago
Cape Town, South Africa Frogg Recruitment Full timeCustoms Specialist Bellville Well-established Logistics client is looking for a Customs Specialist with 3+ years’ experience. Must have Land / Road General Cargo Cross Boarder experience. Must be willing to work shifts. FROGG Recruitment. **Job Types**: Full-time, Permanent