Retail Assistant Manager

7 days ago

Johannesburg, South Africa Eskort Pty Ltd Full time

Gauteng, JHB - Southern Suburbs

**Assistant Manager - Retail Food Store - Alberton, Gauteng**

As our Company expands, we are looking to hire Retail Assistant Managers for our Retail Store

The purpose of the role is for the Retail Assistant Manager is to provide assistance to the Retail Manager in regards to the oversight and leading all operations of the store in ensuring that the store functions smoothly while optimizing profits.

The Retail Assistant Manager will promote and increase customer traffic to the store by improving customer satisfaction levels and ensuring stock availability to customers at all times.

**QUALIFICATIONS**
- Grade 12 (Non-Negotiable)
- Diploma/Degree in Retail or Business or related qualification will be advantageous

**EXPERIENCE**
- Minimum of 5 years’ experience working in a retail environment, ideally in a supervisory or leadership level.

**KNOWLEDGE REQUIRED**
- Prior knowledge and experience in management of; Inventory/stock, buying, staff, products merchandising, costs and profitability of the store.
- Knowledge of stock management systems like ERP, Meat matrix, e.t.c
- Knowledge and understanding of FMCG environment and related legislation
- Management of perishable products with short shelf life especially in meat industry
- Basic Understanding of retail consumer behaviour and purchasing trends
- Basic Understading of the retail and meat market

**SKILLS REQUIRED**
- Excellent verbal and written communication skills.
- Proficient in MS Office Suite.
- Demonstratable analytical skills.
- Basic Understanding of income statements, cash flows, stock management reporting, and all basic financial systems.
- Excellent interpersonal skills and ability to communicate effectively.
- Exceptional customer service and people management skills.
- Energetic and self-starter.

**Key Performance Areas**
**1. Stock Management**:

- Stock Ordering_
- Place orders with factories and other suppliers
- Follow up on orders
- Manage deliveries, delivery dates and stock upon arrival
- Manage stock order volumes
- Stock Receiving_
- Receive ordered stock
- Report delivery shortfalls, and damages
- Follow up on non-received stock
- Capture received stock on Meat Matrix
- Stock controlling_
- Daily stock levels reporting
- Run stock depletion reports
- cashiers
- Balance off with stock receiving
- Manage stock levels threshold
- Manage stock shrinkage: stock losses/damages/dumpings

**2. Housekeeping**
- Store cleanliness including, but not limited to all floors, bathrooms, office spaces, passageways, isles, packing areas, chillers, freezers, cashier till points and Deli (Hot Foods) area
- Always maintain high level of HACCP standards throughout the store
- Observe OHSA (Occupational Health and Safety) hazards and abide by the rules and regulations of the Act.

**3. Employee Management**
- Employee Recruitment
- Onboarding and Induction of new employees
- Training and Development
- Employee Relations (Discipline in the workplace)
- Performance Management
- Employee Wellness
- Employee Motivation

**4. Store Organisation**
- Display of products on the the shelf and create attractive displays at key points in the store ex: check-out ques
- Be familiar with the merchandising material available from suppliers and ensure employees are familiar with all in-store (current) promotions
- Re-arrangement of store shelves and products
- Managing of non-moving items and display areas

**5. Cash Management**
- Manage and assist with daily cash ups
- Minimise cash losses
- Manage picking up and dropping off of cash in the store
- Manage cash on ATM
- Manage safety of cash movement within the store
- Manage and keep the safe secure and locked at all times
- **Customer Service**
- Deliver excellent service to ensure high levels of customer satisfaction
- Create a store that meets local needs by building an understanding of customer-product preferences.
- Manage and analyse customer complaints to get insights for improvement of customer satisfaction
- Be the custodian of customer experience and lead brand loyalty
- Responding to customer complaints and comments promptly and accurately
- Scan and analyse customer environment, purchasing patterns and initiate activities that will influence customer behaviour including attracting new and retain existing customers

**6. System Administration**
- Manage staff clockings via ERS
- Maintain and understand the system Meat Matrix
- Manage and maintain CCTV cameras
- Ensure availability of physical security guards in store
- Manage the alarm system internally

For more information please contact:
Jaco Roberts

  • Fmcg Area Manager Independant Retailers

    2 weeks ago

    Johannesburg, South Africa Retail Engage Full time

    Responsible for managing relationships with all levels of management in stores. Successful execution of campaign and activations at store. Responsible for overall management of the Retail Engage store operations, staff performance and achievements of Bonsella targets. Source potential new Bonsella stores within the Retail FMCG , Minimum of 5 years in...

  • Retail Assistant Manager

    2 weeks ago

    Johannesburg, South Africa PUMA Full time

    **YOUR TALENT**: - National Senior certificate - 3 to 4 years of managerial experience in a focused, customer service-oriented retail environment (preferably apparel/footwear) with results driven track record. - Proven ability to exceed sales, demonstrated ability to identify, hire, train, develop and retain top talent Managers as well as teams, ability to...

  • Retail Assistant Manager

    1 week ago

    Johannesburg, South Africa Eskort Pty Ltd Full time

    Gauteng, JHB - Eastern Suburbs **Assistant Manager - Retail Food Store - Johannesburg Eastern Suburbs** As our Company expands, we are looking to hire Retail Assistant Managers for our Retail Store! The purpose of the role is for the Retail Assistant Manager is to provide assistance to the Retail Manager in regards to the oversight and leading all...

  • Personal Assistant

    7 days ago

    Johannesburg, South Africa CaRRoL BoYeS Full time

    Are you an organized, detail-oriented professional passionate about providing top-notch personal assistance? We have an exciting opportunity for a Retail Personal Assistant to join our team in Johannesburg. **Responsibilities**: - Act as an intermediary and point of contact for the Head of Retail. - Screen and direct phone calls, manage correspondence, and...

  • Assistant Retail Store Manager

    5 days ago

    Johannesburg, Gauteng, South Africa Clicks Group Limited Full time

    Job DescriptionThe Assistant Retail Store Manager plays a critical role in ensuring the success of the store. This includes driving sales growth, improving customer satisfaction, and maintaining high-quality store operations.Main ObjectivesTo drive sales growth by executing promotional activities, cross-selling, and up-selling initiatives.To improve customer...

  • Assistant Retail Manager

    5 days ago

    Johannesburg, Gauteng, South Africa Clicks Group Limited Full time

    Position DescriptionThis role is ideal for an ambitious and results-driven individual who is passionate about retail and service excellence. As an Assistant Store Manager, you will be responsible for supporting the Store Manager in driving sales and building customer loyalty.Key Performance IndicatorsTo ensure the achievement of the stores financial...

  • Retail Assistant Store Manager

    2 weeks ago

    Johannesburg, South Africa PUMA Full time

    **RETAIL STORE** **RETAIL ASSISTANT STORE MANAGER**: - Johannesburg, South Africa - Store Fourways Mall**YOUR MISSION**: We are looking for an experienced Retail Assistant Store Manager for our Fourways Mall Store. The Retail Assistant Store Manager will be responsible for assisting the Retail Store Manager in strategically managing and promoting sales to...

  • Retail Assistant Store Manager

    7 days ago

    Johannesburg, South Africa PUMA Full time

    **RETAIL STORE** **RETAIL ASSISTANT STORE MANAGER**: Johannesburg, South Africa Store Braamfontein **YOUR MISSION**: We are looking for an experienced Retail Assistant Manager at our Braamfontein Store (Johannesburg). The Retail Assistant Manager will be responsible for assisting the Retail Store Manager in strategically managing and promoting sales to...

  • Assistant Retail Director

    34 minutes ago

    Johannesburg, Gauteng, South Africa Crazy Store Full time

    We are looking for a dedicated individual to fill the position of Assistant Retail Director. The successful candidate will have two years retail management experience, be a team player and possess excellent leadership skills.Key Responsibilities:Manage a retail store across boundariesThe ideal candidate will have strong business acumen, excellent...

  • Assistant Manager, Retail

    3 days ago

    Johannesburg, Gauteng, South Africa Core Group Full time

    iStore is the home of everything Apple, and Africa's largest Apple Premium Reseller. With a retail footprint of more than 30 physical and online stores across Africa that provide expert advice, Apple Authorised Repairs, Business, Education, training and technical support for anything and everything Apple.Our iStore Assistant Manager is responsible for...

  • Senior Retail Assistant

    2 weeks ago

    Johannesburg, South Africa Unique Personnel Full time

    **Job Number** - 67086 **Job Type** - Permanent **Job Title** - Senior Retail Assistant **Computer Skills** - Customer service,Retail,Sales **Industry** - Retail/e-commerce **City** - Johannesburg (Incl. Northern Suburbs) **Province** - International**Duties**: - **General store admin**: - Customer service - Product Knowledge - Sales (always...

  • Retail Sales Assistant

    2 days ago

    Johannesburg, Gauteng, South Africa Sp-int Full time

    Retail Sales Assistant – Adult IndustryOur client in the Adult Industry is looking for Retail Sales Assistants to provide excellent customer service in-store. The ideal candidate will be socially mature, confident, and extroverted, with strong sales and customer service skills. Requirements: Education & Qualifications: - Matric / Grade 12 or equivalent -...

  • Admin Assistant, Retail

    3 days ago

    Johannesburg, Gauteng, South Africa Core Consultants Group Full time

    Admin Assistant, Retail - iStore ClearwateriStore is the home of everything Apple, and Africa's largest Apple Premium Reseller. With a retail footprint of more than 30 physical and online stores across Africa that provide expert advice, Apple Authorised Repairs, Business, Education, training and technical support for anything and everything Apple.As an...

  • Junior Retail Assistant

    2 weeks ago

    Johannesburg, South Africa Unique Personnel Full time

    **Job Number** - 67085 **Job Type** - Permanent **Job Title** - Junior Retail Assistant **Computer Skills** - Sales,Customer service,Retail **Industry** - Retail/e-commerce **City** - Johannesburg (Incl. Northern Suburbs) **Province** - Gauteng**Duties**: - **General store admin**: - Customer service - Product Knowledge - Sales (always upselling) -...

  • General Retail Assistant

    2 weeks ago

    Johannesburg, South Africa StaffCentral Consulting Full time

    **Job Duties/Responsibilities will include**: The assistant store manager must have the ability to manage all aspects of the store. To lead and inspire an enthusiastic retail team to grow and develop within the company. Driver’s license with own transport Must be able to speak at least 3 SA Languages At least three to five years of retail experience on...

  • Retail Sales Assistant

    2 weeks ago

    Johannesburg, Gauteng, South Africa Scholtz Partners International Full time

    Retail Sales Assistant Area; Randburg Salary R5500 p/m with commission (Top achievers earn between R10 000 - R12 000 p/m with growth oppertunities Our client is a Adult store that is seeking Retail Sales Assistants to join their growing team Full training is provided Polygraphys will be conducted in the interview process Minimum Requirements Own...

  • Wholesale/ Retail Assistant Manager

    2 weeks ago

    Johannesburg, South Africa RJPersonnel Full time

    3years - Stores performance and measurement - Stock Management - Sales and customer service orientated - Structured and process driven - Target focused - Ability to use initiative and act accordingly - Daily, weekly, monthly budgeting, sales, reports and targets - Loss control - Hygiene and Safety - People Management - Ability to strategically delegate work...

  • Customer Relationship Manager

    2 weeks ago

    Johannesburg, South Africa Retail Engage Full time

    Responsible for managing relationships with all levels of management in stores. Successful execution of campaign and activations at store. Responsible for overall management of the Retail Engage store operations, staff performance and achievements of Bonsella targets. Source potential new Bonsella stores within the Retail FMCG , Minimum of 5 years in...

  • Assistant Retail Manager Role

    3 days ago

    Johannesburg, Gauteng, South Africa Core Group Full time

    iStore, part of Core Group, is a leading Apple Premium Reseller with a presence across Africa. We are committed to providing expert advice, Apple Authorised Repairs, Business, Education, training, and technical support for anything and everything Apple.This Assistant Manager role offers a unique opportunity to lead a talented sales team and contribute to the...

  • Assistant Project Manager – Retail

    3 weeks ago

    Johannesburg, Gauteng, South Africa BRAND FOLIO LLC Full time

    Brand Folio are the official distributors of Skechers in South Africa. We are looking for a highly motivated and detail-oriented Assistant Project Manager (Retail) to oversee retail store projects from concept to completion . If you have a background in Architecture or Civil Engineering and strong expertise in construction materials, finishes, and cost...