Quality Assurance Administrator

2 weeks ago


Cape Town, South Africa TechQuarters Full time

**Job description - Quality Assurance Administrator**

Babble is a leading technology business that is reimagining how we do work. Founded in 2001, the company works with over 4,000 organizations in a wide range of sectors - including financial, health and education, travel and accommodation, and public services - by sourcing deploying and supporting locally the very best cloud solutions.

Babble’s growth over the last few years is one of the big success stories in its industry. This is demonstrated by the private equity investment of Graphite Capital in November 2020 - which was supported by reinvestment from LDC and management - to accelerate the buy and build strategy for the business. Annual revenue has rapidly grown to £40m - over 90% of which is recurring. It has over 25,000 cloud-based users, 34,000 mobile connections and 4,000 CCaaS supported agents.

**The Purpose of your role**
- Reduce losses for Babble by ensuring re-sign orders are commercially viable
- Actively liaise with Sales and Provisioning to ensure clean data on orders
- Reduce friction in quote to billing cycle by identifying and resolving errors
- Maintain data logs to enable reporting back to the business

**Key Responsibilities**
- Checking orders to ensure all mandatory data is included, allowing smooth transition into provisioning
- Efficiently update and amend data on orders by request
- Check products to be ceased are listed on resign orders
- Support provisioning with updating product information on orders as required
- Update QA data logs
- Provide communication and education on current processes and best practices, identifying process improvements to support sales processes

**What good looks like for this role**
- Excellent communication skills
- Confident and assertive
- Attention to detail
- Good excel skills
- Commercial knowledge advantageous
- Knowledge of Salesforce
- Organized
- Work comfortably individually and as part of a Team

**What you also need to know**

Schedule:

- Monday to Friday
- Hours will be core UK hours (8:30am - 5:30pm)
- You’ll be working under our Operations Director

**Why would you work at Babble?**
- Competitive salary
- 23 days annual leave plus bank holidays with increased annual leave based on length of service
- We are changing the way our space works by innovation. Why wouldn’t you want to be part of that?

**The recruitment journey**

The recruitment process will consist of a screening call with the QA Managers.



  • Cape Town, South Africa Proficient Packaging Full time

    **VACANCY - QUALITY ASSURANCE ADMINISTRATOR** A well-established packaging manufacturer has a vacancy for a Quality Assurance Administrator. The role is based in Cape Town, Southern Suburbs and will report to the Quality Supervisor. **The job requirements and duties are as follows**: - Collect all QC sheets and daily QC shift handover reports. - Update...


  • Cape Town, South Africa Tigonthrive Consulting Full time

    Tigonthrive Consulting is seeking a meticulous and detail-oriented Quality Assurance Associate to join our team. The Quality Assurance Associate will be responsible for ensuring the highest standards of quality across our HR consulting services. This role is remote with the potential for occasional travel for team meetings and client interactions. **Key...

  • Quality Assurance

    4 weeks ago


    Cape Town, South Africa MSD - CONSULTING Full time

    REQUIREMENTS - Minimum 1 year experiance in Quality Assurance - Matric Needed - Hard Working - Punctual **Job Type**: Permanent **Salary**: R5,000.00 per month

  • Quality Assurer

    4 weeks ago


    Cape Town, South Africa Lead Capital Group Full time

    **Role Purpose**: This position would be responsible for the management and smooth running of the operations related to the sales floor in regard to the Sales Department and Quality Assurance of all calls. **Key Responsibility Areas**: - Responsible for monitoring and maintaining quality and compliance - Monitor and analyze service interactions between...


  • Cape Town, South Africa Black Pen Recruitment Full time

    Our Client is a South African Defence and Aerospace company that offers turnkey defence solutions in Air, Land and Sea systems. They are a key defence solution provider to over 56 countries worldwide. They value continuous improvement, development and revision, making their company a dynamic and innovative force in the defence industry. **Job Type**: Full...

  • Quality Assurance

    6 days ago


    Cape Town, South Africa MSD - CONSULTING Full time

    REQUIREMENTS - Minimum 1 year experiance in Quality Assurance - Matric Needed - Hard Working - Punctual - having the below languages is an advantage for the post, Afrikaans, Xhosa, Zulu, Sotho, Venda, Tswana, Tsonga, Ndebele, Swati. **Job Type**: Permanent Pay: R5 500,00 per month

  • Quality Assurance

    7 days ago


    Cape Town, South Africa Batatu Electrical Full time

    A quality assurance manager to ensure that the company adheres to all applicable laws and regulations, including health and safety, environmental protection, and consumer rights. The manager also ensures that the company has adequate resources to meet its obligations. Ability to commute/relocate: - Cape Town, Western Cape: Reliably commute or planning to...


  • Cape Town, South Africa Sigma Connected Group Full time

    A bit more about the Opportunity...: **What Your Day-to-Day will Look Like**: You will perform regular quality checks to ensure that compliance and company guidelines are correctly followed. You will provide written feedback to advisors through the quality monitoring system, ensuring a high level of accuracy and detail which allows effective coaching...


  • Cape Town, South Africa ICONAF International Full time

    **Your responsibilities will include**: - Participating in the design of call monitoring formats and quality standards. - Maintaining and developing internal support and call centre quality standards - Assessing support interactions based on internal standards. - Ensuring no miss-spelling or misrepresentations of products, benefits, or fees. - Performing...


  • Cape Town, South Africa Pragma Full time

    **Job Advert Summary**: At Pragma we provide the opportunity for individuals to enjoy their working lives as much as their home lives. We foster a team environment in which each individual is recognised, valued and developed to support our company strategy. We encourage people with disabilities and from diverse backgrounds to apply. Our Quality Engineers...


  • Cape Town, South Africa NRS Recruitment Full time

    Reputable Pharmaceutical company is looking to employ an experienced Quality Assurance Pharmasist **Duties**: - Conduct, manage and coordinate batch release reviews and approve final product release to the market as per the legal requirements and guidelines set by SAHPRA and the Department of Health, and in line with the registered dossier. - Always...

  • Quality Assurance

    4 days ago


    Cape Town, South Africa SFG Engineering Services Full time

    **Key responsibilities & duties**: - Develop/establish/maintain processes and metrics that support ISO 9001 requirements for Production. - Perform Incoming inspections of materials and marking of heat/serial numbers for inventory control. - Maintain supplier status and perform External Provider Evaluations. - Track and report on time delivery. - Maintain...


  • Cape Town, South Africa Equisoft Full time

    **Quality Assurance Specialist** - **Cette description est disponible en anglais seulement**_ Equisoft, a leading global provider of digital business solutions for the insurance and wealth industries, is actively seeking new talent! If you enjoy a good challenge, like to learn continuously and use new technologies and a person who is looking to grow within...


  • Cape Town, South Africa SFG ENGINEERING SERVICES (PTY) LTD Full time

    Our client is an independent, impartial, ISO 9001 certified, provider to the global Oil and Gas Industry. We employ highly skilled staff in order to meet our clients’ needs. We are looking for an experienced quality technician to join our team and assist us in improving our ongoing goal in producing high quality products for our growing client base. The...


  • Cape Town, South Africa Royale International Full time

    We are an established International Courier Company seeking an experienced individual to join our team. The following are requirements for the above position. **MINIMUM QUALIFICATIONS/EXPERIENCE/KNOWLEDGE**: - Matric/Grade 12 or equivalent - At least 3 years’ experience in the quality field with an emphasis on the pharma logistics industry and...


  • Cape Town, South Africa Optential Consulting (Pty) Ltd Full time

    **KPA 1** **(Key Performance Area)**:New Product Development **Main responsibilities of Focus Area** - Responsible for product development according to companys and the customers needs - Assist the Nutrition department with trials - Assist the Biology department with trials - Support research partnership with experimental planning, research direction and...


  • Cape Town, South Africa Full Circle Resourcing Full time

    **REQUIREMENTS & QUALIFICATION** - Degree in Quality/Engineering - Quality body: Certification by industry recognised professional organisations is preferred (Certified Quality Auditor, Certified Quality Manager, advanced quality planning APQP, SPC, TQM). - ISO: ISO 9000: 2015 / ISO 9001: 2015 / ISO 3951 Certificate/s - Minimum 3-5 years experience in...


  • Cape Town, South Africa Dante Personnel Full time

    Minimum requirements:Degree/Diploma in Food Technology5+ Years experience in quality assurance within food manufacturing environmentInternal facility audits as specified by Food Safety and Quality Management systemsReporting on GMP's and trendsHuman Capital - 3x Quality Supervisors, document controllerConsultant: Rene Otte - Dante Personnel Greenstone


  • Cape Town, South Africa Dante Personnel Full time

    Minimum requirements: Degree/Diploma in Food Technology 5+ Years experience in quality assurance within food manufacturing environment Internal facility audits as specified by Food Safety and Quality Management systems Reporting on GMP's and trends Human Capital - 3x Quality Supervisors, document controller Consultant: Rene Otte - Dante Personnel...


  • Cape Town, South Africa CallForce Full time

    The Quality Assurance Analyst (QA) is responsible for assessing the quality of the performance of our International Sales Campaigns.The QA will monitor outbound calls to assess associates' demeanor, technical accuracy, customer service performance, and conformity to company policies and procedures. This individual will assist in developing, creating, and...