Senior Manager: Information and Communication

6 months ago

Pretoria, South Africa South African Qualifications Authority (SAQA) Full time

An added advantage is a relevant NQF Level 9 qualification (in IT or Business) or equivalent and experience in leading an automation project.
- The incumbent must have a good knowledge of IT governance and IT Service Management, Enterprise and Technology Architecture, Business Continuity and database principles.
- Knowledge of SAQA NQF or other education and training management information systems will be an added advantage.

Duties : - Assist the business to identify business needs, scope the needs and engage an appropriate service provider to deliver the required product or service.
- Effectively monitor, track, and control the performance of the project against the agreed baseline (time, cost, and quality) throughout the project cycle.
- Communicate and obtain stakeholder buy-in to IT projects and initiatives.
- Effectively manage all aspects of a project, including vendor management.
- Develop an ICT Governance, Risk, and Compliance Management Framework.
- Develop, implement, and manage the Customer Feedback Index on a tactical level.
- Drive the digitisation and automation of SAQA processes.
- Ensure the security of data, network access, and backup systems.
- Promote and align SAQA’s goals and ICT programmes and priorities to an enterprise architecture strategy and ICT strategy.
- Manage the ICT budget and ensure value is realised from ICT investments.
- Assist in procurement processes for IT products by writing the terms of reference for all IT purchases for Supply Chain unit.
- Prepare, maintain and test an appropriate IT continuity plan.
- Continuously evaluate emerging technologies to maximise performance, security & efficiency and propose the implementation of such technologies where applicable.

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