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Treasury Tech Support Specialist
2 weeks ago
TreasuryONE Technologies is rapidly expanding; offering a new position on our Support Desk.
Handling Second Level Technical support to both internal and external Treasury Systems Clients, taking responsibility for the following:
- resolving complex client queries
- analysing and resolving technical support issues
- importing client data
- modifying the database and database dictionary
- designing custom screens
- setting up custom calculations
- creating custom reports
- assist with connectivity projects and migrations including third-party integration (sftp, API, encryption, certificate renewals & upgrades).
**Requirements**:
At least 2 years working experience in a technical support role in a fintech company is essential
Understanding of treasury management systems and/or treasury operations will be awesome
Experience in cloud-based solutions in terms of deployment and support
Previous experience working on H2H connections, SFTP/FTP, SWIFT, SQL, Crystal Reporting, Scripting
Understanding of technical protocols such as TCP/IP, LAN/WAN, SSO,SAML 2.0
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