Technology Application Manager

2 weeks ago

Johannesburg, South Africa H2R Full time

Gauteng, JHB - Central
- Monthly Cost To Company (Market related, Negotiable)

Our Cash Supply Chain client is in need of a Technology Application Manager.

**PLEASE ONLY APPLY IF YOU ARE FULLY QUALIFIED**

**Minimum Requirements: Education**
- Degree in Computer Science, Management Information Systems, or related field
- Certification in relevant Enterprise Architecture or Technology frameworks and methodologies (Advantageous)

**Minimum Requirements: Work Experience**
8 years of experience within an Information Technology environment, which includes;
- 3 years in managing latest open-source technologies.
- 2 years working in multi-discipline (matrix structure) team fostering collaboration and teamwork.
- Experience working on projects with cross functional teams in an Agile environment

**Functional Competencies Required**
- Microsoft Office Suite
- Customer Service
- Team Leadership
- Business Analysis
- Good written and verbal communication skills
- Programming languages
- Knowledge of ICT project management principles (e.g., Agile).
- Understanding of Software Development Life Cycle (SDLC
- Presenting complex data and information in a clear and concise manner to a variety.

**Supporting Technology Strategy & Innovation**
- Participate in the development and implementation of a Technical Implementation strategy and tactical plans aligned with the corporate strategy and goals.
- Lead the development, planning and implementation of a Technology Applications strategy aligned to the functional Technology strategy and Roadmap.
- Deliver an Applications Roadmap aligned with set budgets, resourcing requirements, market, industry, and business trends.
- Provide input to the commercialisation strategy by developing value-added services for both internal and external customers.
- Analyse market trends and identify best practices and opportunities for digitisation and automation.
- Propose forward-looking solutions to unmet and unrealised business needs, positioning the company to innovate and trailblaze in the industry.

**Planning and Organisation**
- Monitor performance against the Applications Roadmap to ensure deadlines are met.
- Identify automation opportunities and work with relevant business partners to integrate IoT into existing platforms and solutions for better decision-making and faster incident response.
- Determine whether architectural design meets the business specifications and the digitisation requirements.

**Execute Analysis & Design Activities**
- Define or assist in defining the specifications and requirements for new product development.
- Analyse and report on the quality and performance of technical solutions, highlighting any duplicates or gaps, and their interconnectedness to achieve positive business outcomes.

**Technical implementation in own area**
- Guide incident resolution, problem management, maintenance, and enhancement tickets raised by the end users.

**Customer Management**
- Maintain SLAs and ensure that they are implemented to meet business objectives.
- Drive decision-making by analysing data and identifying key challenges and opportunities.
- Monitoring the achievement of performance measures with a focus on adding value to the customer.
- Drive engagements on customer and business unit requirements and present performance results to monthly steering committees.

**Business Partner Relationship Management**
- Build and maintain good relationships with key stakeholders, both internally and externally.
- Serves as the focal point for communication and collaboration with other teams and vendors regarding changes, fixes, and updates to the system.

**Risk Management**
- Conduct monthly self-assessments based on defined internal controls, anticipate and document risks, and report on gaps and related mitigation activities to ensure clean audit results.
- Adhere to governance and control requirements for initiating a project and programme.
- Maintain compliance with data management privacy regulations and adherence to POPI Act requirements.

**Reporting**
- Report and manage all system challenges escalations from the Service Delivery team to the respective vendor and ensure these are addressed or that enhancements are aligned the business requirements

**Finance**
- Responsible for preparing operating and capital expenditure budgets.
- Identify and manage all service optimisation opportunities, including cost reductions.
- Make budgetary recommendations that align with department goals and objectives.
- Analyse and justify any deviations to budget allocation putting financial control measures.
- Comply with the company’s financial management practices, policies, and procedures in managing CAPEX and OPEX

**Leadership and people management**
- Manage the effective use of the department’s resources to improve organisational productivity and delivery.
- Provide Subject Matter Expertise in critical support issues where your experience is required to ascertain the issue quickly

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