Specialist Clerk Sales: Irrigation

To ensure effective sales and marketing of the retail irrigation product & service range.

**REQUIRED MINIMUM EDUCATION/TRAINING**
- Grade 12

**REQUIRED MINIMUM WORK EXPERIENCE**
- Minimum of 5 years’ experience in retail environment
- Minimum of 1-2 years’ experience as a General Sales Clerk
- Minimum 2 years irrigation experience

**KEY PERFORMANCE AREAS**
- Ensure a well-managed sales and marketing of irrigation services function
- Execute Sales and Marketing in an efficient and profitable manner
- Ensure added value and improve access to services and products
- Ensure that sales and margins are achieved according to targets and budget
- Provide information about competitive prices, discounts and quality of products and suppliers to customers.
- Ensure delivery of products and services offered to customers.
- Ensure after-sales service to customers
- Communicate market tendencies to relevant departments and stakeholders.
- Build customer databases and maintain administrative records
- Ensure business-to-business Growth
- Identify opportunities outside of traditional Afgri business within Retail service and product offering.
- Inform clients of warranties and return policies
- Attend product knowledge training
- Liaise with the irrigation design department and procurement departmente
- Ensure the administration of sales is proficient and accurately maintained
- Ensure Policies and procedures are adhered to in the sales and marketing environment
- Planning of stock levels based on historic information
- Ordering of stock from supplier or procurement
- Take receipt of stock and ensure correct counts
- Receive stock from receiving department and ensure correct pricing
- Conduct stock counts on a daily, weekly and monthly basis
- Minimizing stock losses, damaged stock
- Ensuring that quotations are done timeously accurately
- Follow up on outstanding quotations with suppliers and customers
- Stock displayed according to Merchandising standards
- Ensuring that shelves are clean and neat
- Ensure that Merchandising displays are relevant to seasonal needs
- Displaying products to enhance add-on sales
- Establish and maintain good relations with customers
- Record and report specific customer needs
- Handle customer queries and complaints efficiently

**TECHNICAL KNOWLEDGE/ COMPETENCIES**
- Customer Service Focus
- How to analyze business opportunity
- Planning and organizing
- Innovative thinking
- Decision Making

**BEHAVIOURAL COMPETENCIES**
- Problem solving
- Negotiation skills
- Marketing
- Delegating
- Coaching
- Flexibility
- Stress Management
- Excellent communication skills
- Bilingual
- Analytical thinking

**Closing date: 15 February 2024**
- A law, known as the Protection of Personal Information Act, 4 of 2013 (POPIA) provides that when one processes another’s personal information, such collection, retention, dissemination and use of that person’s personal information must be done in a lawful and transparent manner._