Senior Hotel Reservationist
1 day ago
**Job Overview: Senior Hotel Reservationist**
Are you an individual with a passion for hospitality and client satisfaction? Then this opportunity may be suited for you... Our client in the hospitality and property industry is looking for a Senior Hotel Reservationist to join their team. This position entails responding to inquiries, processing bookings and modifications, and collaborating with other departments to ensure a seamless experience for guests.
- Provide precise details regarding the availability of rooms, various types of accommodations offered, transportation options to and from the hotel, pricing for different room categories, and amenities provided by the hotel.
- Verify and record reservation information accurately.
- Collaborate with the Reception Team to assign rooms appropriately based on guest preferences and requirements.
- Oversee the hotel and room inventory to ensure maximum occupancy is achieved.
- Accommodate and document special requests.
- Collaborate with the housekeeping and front desk personnel to ensure seamless check-in and check-out procedures for guests.
- Diploma or degree (Hospitality, Business or a related field preferred)
- Previous experience as a hotel reservationist.
- Intermediate Microsoft office experience.
- Experience with Property Management Software (preferably MEWS).
- Telesales experiences within in the hotel environment.
- Excellent verbal, written and telephone etiquette skills.
**Salary**: R7,000.00 - R10,000.00 per month
Ability to commute/relocate:
- Sandton, Gauteng: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Diploma (required)
**Experience**:
- Hotel Reservation: 3 years (preferred)
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