Senior Data Production Specialist

7 months ago

Cape Town, South Africa Circana South Africa (Pty) Ltd Full time

Senior Data Production Analyst - South Africa - EMEA

Let’s be unstoppable together

Circana is the leading advisor on the complexity of consumer behaviour. Through unparalleled technology, advanced analytics, cross-industry data and deep expertise, we provide clarity that helps almost 7,000 of the world’s leading brands and retailers take action and unlock business growth. At Circana, we are fueled by our passion for continuous learning and growth, we seek and share feedback freely, and we celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal lives. Join our inclusive, committed team to be a challenger, own outcomes, and stay curious together.

About Circana

Circana is a leading provider of big data, predictive analytics and forward-looking insights that help FMCG, healthcare, retailers, and media companies to grow their businesses. With the largest collection of purchase, media, social, causal and loyalty data, all integrated on an on-demand cloud-based technology platform, Circana guides its clients around the world in their quests to remain relevant, connect with consumers and deliver market leading growth.

Here at Circana, we focus on outcomes rather than an outdated, one-size-fits-all notion of work, to give each of us the flexibility we need to have fun and balance our overall wellbeing. Through constructive and helpful feedback, we are empowered to takerisks, challenge ourselves, reach unprecedented heights and achieve great personal growth.

About the team

The operations team is integral to achieving high levels of customer satisfaction by ensuring there is flawless planning, proactive communication and client engagement Operations deliver services to both Manufacturer & Retail clients, ensuring the highest levels of quality, efficiency & cost control, whilst simultaneously ensuring that services continue to meet the requirements of the marketplace.

Your Responsibilities

Working as part of the data production team you will be responsible for assessing data from different sources, performing gap analyses and processing of POS data as per company standards, following all process steps and ensuring accuracy and
timeliness. Contribute to a culture of excellence across system, processes, standard & communication.

The majority of the work will be undertaken using Excel and proprietary data management tools. The work also involves the
matching of both data values and text, so you will also need to demonstrate that you are both numerate and literate with a strong understanding of South Africa retailer data sources and the local market. Some research using the internet and other online and offline sources will be required. You will therefore need to be resourceful and be able to work your way through multiple data management tasks quickly and efficiently without detailed supervision. This role will work on strategic data standardisation, classification and integration projects and processes for reporting purposes.

Your responsibilities will include:
Operational
- Ensuring that data is received, loaded, maintained, and validated into the IRI systems on time and accurately.
- Onboarding of any data sources (analysis of the raw data, engaging BT/OPS/CPG/Retail, building of loader processes)

**Job Description**:

- Data query troubleshooting and issue resolution
- Manage workloads across the team and work cover during staff leave.
- Seek out and train best practices to others.
- Able to work extra hours as and when required to ensure deadlines are met.
- Prioritising and effective time management, through a systematic approach to task completion.

Engagement and Deliverables
- Maintain a high level of satisfaction within the team and across other business units such as BT/OPS/CPG/Retail
- Data Management
- Ensure you & your team complies with all the checking processes for the loads and tasks assigned.
- Manage data extracts for retailer vendors
- Assist on retailer data access agreements (data sign offs) processes with internal and retailer stakeholders
- Relationship Management
- Build strong relationship across all departments and regions involved in the delivery of Circana services.
- Act as the single point of contact for the Data Input Team and assist with escalations when required
- Manage expectations
- Regular WIP communication with external Data Agencies
- Ensure all communication is accurate and on time.
- Ensure markets are correctly setup and maintained.
- Manage any raw data changes (reloads, data feed changes, etc)
- Query raw data issues with external Data Agencies and retailers.
- Contribute to the continuous systems and process improvements for loading and onboarding activities.

Training and Development
- Self-Development
- Actively contribute to performance review process
- Organize monthly performance review session
- Attend all identified training sessions
- Demonstrate adopted skills or behaviors following trainin

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