Business Technology Head

**Duties & Responsibilities**:

- Strong internal and external network including key stakeholders, business influencers and third-party suppliers
- Provides technical direction for the development, design, and systems integration
- Knowledge and insight of Clients strategic priorities (3 - 5 year focus)
- Budget planning cycles
- Monthly reporting requirements
- Knowledge of procurement and tender processes
- Relevant risk and compliance knowledge
- Fixes problems by analyzing why they occurred and developing criteria to identify and drive a best-fit solution
- Easily recognizes system deficiencies and implements effective solutions
- Applies significant knowledge of industry trends and developments to improve services
- Key focus is on enhancing, optimising and/or customising existing models, processes, and systems to improve efficiencies
- Creates and executes development plans across multiple projects and revises as appropriate to meet changing needs and requirements
- Oversee vendor compliance and performance and take remedial action where necessary
- Ensure costs for services provided by external vendors are appropriate and in line with SLAs
- Continually look for ways to curtail costs whilst ensuring delivery
- Work with 3rd parties to manage system deployments and integrations and ensure the various sub-systems and components align effectively
- Oversee the development and updating of processes and procedures to ensure business compliance with regulations, frameworks, standards, methods, and tools
- Ensure process design meets BT’s strategic needs
- Analyse risk and audit findings and ensure these are included in updates to policies and procedures
- Drive adherence to BT governance and policy frameworks, including cybersecurity
- Manage multiple cloud based, hosted systems
- Serve as the technical lead or project manager for system implementation projects

**Desired Experience & Qualification**:

- Relevant degree
- CISCO networking certification
- Security certifications
- MCSE certifications
- 7+ years’ technical infrastructure experience with exposure to SAP in a private healthcare environment
- Excellent knowledge of information technology general controls, data and cyber security, computer hardware/software systems
- Experience in both Cybersecurity and Disaster Recovery