Associate - Administrator
2 weeks ago
Quantanite is a BPO based in Sandton. We are seeking a Associate to join their team. We are looking for an associate in administration that is able to work on a flexible working roster to cover a 24/7 campaign.
About the role:
The purpose of this role is to assist in minimising the company's potential exposure and losses whilst helping keep records of agent errors to manage performance. This will include a mixture of sales administrative tasks and quality booking checks, fixing errors found, agent error logging, and updating passenger information with the suppliers.
Duties include:
- Quality booking checks, to ensure accuracy.
- Fix administrative errors
- Recording each booking check and updating booking history.
- Log booking errors for agent management
- Data entry tasks required by cruise lines
Minimum requirements:
- Previous experience working in an administrative role
- Previous experience working in a fast-paced and high-volume role
- Excellent and accurate task and time management
- Matric
- Clear criminal record
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