Travel Advisors

4 weeks ago


Cape Town, South Africa HotelJobs.co.za Full time

Luxury accommodation which includes hotels, trains & cruises seeks Travel Advisors to join their Global Team.

Partner with guests and customers to make every journey, unique and legendary. Owning all steps of the reservation process, from Inspiration, Research and Booking through to the post-stay follow-up. You will work closely with the on-property operations teams and the Service Excellence team for seamless handovers and communications of guest preferences.
The Travel Advisors will personalise each stay to the guest’s individual preferences. Accurately recording this information in the relevant systems so it is shared with the operations teams who need to execute on these. Understanding the Audiences and proactively suggesting destinations, products and experiences that match to the guest profile.
The team will ensure they deliver on a 24/7 Customer Contact Organisation by partnering with our global colleagues to respond to all reservation requests in a timely and efficient manner.
**Experience as a Travel advisor or Reservations agent within a 5* Luxury Hotel or Game Lodge central reservations would suffice.


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