IT Technician

**Job Number**
- 73009

**Job Type**
- Permanent

**Job Title**
- IT Technician

**Computer Skills**
- MS Excel,MS Outlook,MS Word,N+,Windows OS,A+

**Industry**
- Manufacture

**City**
- Ekurhuleni (East Rand)

**Province**
- Gauteng
- Reporting to the General Manager- JOB SUMMARY STATEMENT:- RESPONSIBILITIES:
- Set up workstations with computers and peripheral devices, including routers and printers, within RDS importance environment.- Troubleshoot hardware and software systems, perform repairs or replacements as necessary.- Ensure functionality of computer hardware such as monitors, mice, and keyboards.- Install and configure software and functions according to specifications.- Provide basic network troubleshooting.- Assist in optimizing IT systems and networks for performance.- Ensure compliance with relevant IT policies and procedures.- Orient and guide users on operating new software and equipment.- Provide technical assistance and support to end-users.- Maintain records/logs of repairs, fixes, and maintenance schedules.- Collaborate with team members on IT projects and initiatives.- Document and maintain records of IT assets and configurations.- Stay updated on emerging technologies and trends in the IT field.- Engage with internal and external stakeholders to identify and solve troubleshooting issues.-
**Inherent Requirements**
- JOB PROFILE QUALIFICATIONS / REQUIREMENTS:
- Relevant IT certifications (e.g., CompTIA Network+, CompTIA A+).- Degree in Computer Science or Information Technology (Current or in progress).- At least 5 years of Experience in a similar role is essential- Proven experience in IT technical support.- Knowledge of hardware, software, and networking concepts.- Proficiency in Windows OS and Microsoft Office Applications (Outlook, Excel, Word).- Excellent problem-solving and communication skills.- Ability to work independently and collaboratively.- BEHAVIOURAL COMPETENCIES:
- Adherence to principles and values.- Application of good governance and trustworthy principles.- Maintenance of effective relationships.- Production and maintenance of effective business results.- Provision of excellent service.- Communication with impact.**What Qualification**
- Degree in Computer Science or Information Technology

**Minimum Qualification**
- Bachelors

**Status**
- Available