Short Term Insurance Data, Governance Claims Manager

7 months ago


Johannesburg, South Africa Absa Bank Limited Full time

Bring your possibility to life Define your career with us
- With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job Summary

Short Term Insurance with 5 years experience in management to oversee Homeowners, Motor and Personal lines claims environment to handle and analyze data, implement governance and support change management. Advanced Power Point essential.

**Job Description**:

- Short Term Insurance with 5 years experience in management to oversee Homeowners, Motor and Personal lines claims environment to handle and analyze data, implement governance and support change management.
- Improve efficiency by making sure the right metrics are in place and these metrics are measurable
- Produce performance metric reporting and analysis for Claims Operations
- Collecting and reporting on business service performance measures key indicators
- Assess business performance issues, identify opportunities and assist in facilitating the process change and improvement
- Identify actions to eliminate workflow bottlenecks, and streamline efficiencies

People Management: Coach, mentor and manage team members toward driving business objectives and ensuring colleague development | Stakeholder Management: Actively engage internal and external stakeholders to ensure customer satisfaction | Business Performance: Ensure own and team performance against business, efficiency and continuous improvement targets, as well as customer outcomes | Compliance and Risk Management: Ensure that all team activities are in adherence to relevant control and compliance requirements, and quality standards | Administration: Effectively fulfil all required administrative duties, including tracking and reporting

Education

Bachelor's Degrees and Advanced Diplomas: Business, Commerce and Management Studies (required)
- Absa Bank Limited reserves the right not to make an appointment to the post as advertised_



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