Catering Supervisor
4 days ago
**About Us**: Tsebo Solutions Group are the largest provider of facilities services in Africa. Through our 37,000 staff and 41 offices in 25 countries, Tsebo manages our clients “non
- core
- services such as facilities management, cleaning, catering and security. This enables our clients to maintain focus on their own core operations without the distraction and cost of maintaining their business infrastructure. Tsebo clients benefit through reduced risk, cost and complexity, with improved transparency and productivity across our African and Middle East portfolio.
**Duties & Responsibilities**:
- Take full responsibility and supervisory of this contract - Setting and management of service delivery standards - Lead, motivate, train and develop a team of staff - Implement and maintain operational controls in line/within budgetary requirements - Ensure quality of food preparation, presentation and service is up to standard by meeting all quality / star grading standards in all areas of responsibility as per grading checklist - Proactively manage the Q-pro & OSHACT compliance of this unit - Ensure that tills and cash ups are running smoothly - Ensure all Health & Safety policies and procedures are complied with - Daily HR and IR issues (including training, development & performance management) - Analyse and pre-empt client needs and possible complaints - Take responsibility for all functions by organising, preparing & co-ordinating. - Management of all administration, finances, debtors, budgets, etc. - Process paperwork and compile & understand weekly & monthly P & L - Relationship building with the client and customers on a daily basis (essential) - Stay abreast of latest food trends and best practices
**Skills and Competencies**: - Strong judgement and problem solving skills - Excellent people skills - Strong interpersonal and communicative skills (verbal and written) - Flexibility with regards to working hours - Attention to detail - Client service orientated - Business management principles - Fully computer literate - Excellent food/Chef skills and background - Minimum of 3 years supervisory experience - Standalone person on site - Able to think on your feet - Previous experience within a similar corporate environment - Able to work shifts when required - Strong in kitchen and functions - Own transport - Essential
**Qualifications**: - Matric - Relevant tertiary qualification and/or equivalent level of competence
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