Big Truck Manager

2 weeks ago


Boksburg, South Africa BHBW South Africa Proprietary Limited Full time

**Purpose of the Role**

This role will be responsible for developing Big Truck account customer objectives, strategy and plans to facilitate profitable business growth. The position with take an active role in building relationships with Big Truck customers in line with the objectives of the business.

**Key Performance Areas**
- Drive new profitable business growth according to set targets
- Drive revenue across all business products (New, Used, Service)
- Build and maintain relations with Big Truck customers
- Responsible for developing strategic partners to enhance the business offerings
- Work closely with the Sales team to develop meaningful and comprehensive customer plans and assisting them with Big Truck queries
- Work closely with all Big Truck technicians and area service managers to ensure effective aftersales service
- Working closely with the Marketing department, Principals and CSO to compile and execute the Big Trucks marketing strategy
- Maintain a sound and professional relationship with all internal and external stakeholders (e.g., principals, suppliers and BHBW group of companies)
- Work closely with Aftersales and Asset Optimization teams
- Seek out new approaches, policies, and procedures to effect continual improvements in the business offerings
- Responsible for compiling monthly reports and submitting monthly KPI’s
- Monitor and control all cost to maintain contract fleet for Big Truck customers
- Attend sales/service workshops and conferences from time to time
- Continually scan the environment, seeking out market trends and market intelligence to inform decisions
- Ensure high safety standards and always uphold BHBW Code of Conduct
- Maintain a safe working environment (according to safety policy and procedures)
- Achieve individual Balanced Scorecard and KPIs
- Effective self-management and performance ownership
- Adherence to any reasonable instruction

**Qualification, Experience and Competencies**

Minimum Qualification
- Grade 12
- Sales or Marketing Diploma

Minimum Experience
- 5-7 years in a similar position and environment
- Exposure and experience in dealing with blue chip companies
- Strategies and operational implementation experience

Competencies
- Strong problem solving, analytical and decision-making skills
- Strong commercial sense with good business intuition
- Sound knowledge of service/aftermarket
- Exposure to business planning and budgeting
- Business acumen and high level of professionalism
- Strategic thinker with good risk analysis skills
- Understanding of the market dynamics
- Sales cycle knowledge
- Ability to plan and think ahead
- Excellent communication (written and verbal) and presentation skills
- Efficient with MS office (knowledge of SAP advantageous)
- Focus on achieving results
- Composed, resilient and relentless
- Strong interpersonal skills
- Self
- started attuned to looking for opportunities
- Ability to operate at all levels of the organization
- Build and optimize key relationships (networking ability)
- Exceptional influencing and negotiating skills


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