Customer Services Agent

3 months ago


Cape Town, South Africa Ignite Fitness Full time

Don't be ordinary, be EXTRA-ORDINARY and join South Africa's fastest growing international gym company today

Ignite Fitness requires the services of a meticulous, well-spoken and customer-centric **Customer Services Agent** to join its current staff complement at the Head Office of the company situated in Durbanville, Cape Town.

We're looking for an individual that possesses:

- An excellent command of both the **English and Afrikaans** language;
- Strong **administrative skills**;
- A flair for communicating with people and strong **interpersonal skills**;
- **Attention to detail and accuracy**;
- **Well-groomed** and presentable;
- A good understanding of **MS Word, Excel and Outlook**;
- A **typing speed** of 60 wpm;
- Experience working on a **switchboard**;
- The ability to **work well under pressure**;
- 3+ Years of experience in **customer services**.

Think you're a good fit for the role?

Submit an updated copy of your resume via this job portal.

We look forward to hearing from you

Ability to commute/relocate:

- Cape Town, Western Cape: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Customer service: 1 year (preferred)
- Administrative: 1 year (preferred)

**Language**:

- English and Afrikaans (required)


  • Onecare Service Agent

    4 months ago


    Cape Town, South Africa SA - Liner Business - Customer Services - Cape Town - Imports Full time

    **JOB PURPOSE**: As ONECare Service Agent you are responsible for providing frontline responses to queries from our ONECare clients and provide resolutions for service issues that are brought to you through Service Cloud or other channels. You assist our SME clients with advice and solutions or educate and guide them in using ONE's growing range of customer...

  • Customer Service Agent

    4 months ago


    Cape Town, South Africa Isilumko Staffing (CPT) Full time

    URGENT: Customer Service Agents Please note that this is an entry level position. Must have customer service experience. We are seeking customer service agents for a Call Centre BPO located in Town. - Basic + Medical and Pension benefits - Permanent call centre opportunity - Must be able to work rotational shifts for a USA campaign - Transport after 7pm -...


  • Cape Town, South Africa WNS Global Services Full time

    Job DescriptionRoles & Responsibilities:Role involves handling inbound calls from customers/agents to resolve queries on their accounts Role requires providing excellent customer service on queries related to processing insurance policy related transactions – new business, renewals, amendment, enquiries, etc. received from Customers/Agents Should...


  • Cape Town, South Africa WNS Global Services Full time

    Job DescriptionRoles & Responsibilities:Role involves handling inbound calls from customers/agents to resolve queries on their accounts Role requires providing excellent customer service on queries related to processing insurance policy related transactions – new business, renewals, amendment, enquiries, etc. received from Customers/Agents Should...

  • Customer Service Agent

    2 months ago


    Cape Town, South Africa Adzuna ZA B C2 Full time

    URGENT: BPO Call Centre Agents needed (Cape Town)Our client in the BPO (international) Call Centre are looking for strong customer service candidates to join their team.You will be required to work night shift. * Must reside in Cape Town * Will be based in Town * Must have a clear criminal record and clear ITC (No Debt)* Must have Matric* Must have a year...


  • Cape Town, South Africa WNS Global Services Full time

    Job DescriptionPrimary Job Duties & ResponsibilitiesRole involves handling inbound calls from customers/agents to resolve queries on their accountsRole requires providing excellent customer service on queries related to processing insurance policy related transactions – new business, renewals, amendment, enquiries, etc. received from CustomersReview and...

  • Customer Service Agent

    2 months ago


    Cape Town, South Africa Isilumko Staffing Full time

    URGENT: BPO Call Centre Agents needed (Cape Town)Our client in the BPO (international) Call Centre are looking for strong customer service candidates to join their team.You will be required to work night shift. * Must reside in Cape Town * Will be based in Town * Must have a clear criminal record and clear ITC (No Debt)* Must have Matric* Must have a year...

  • Customer Service Agent

    2 months ago


    Cape Town, South Africa Isilumko Staffing (JHB) Full time

    URGENT: BPO Call Centre Agents needed (Cape Town)Our client in the BPO (international) Call Centre are looking for strong customer service candidates to join their team.You will be required to work night shift. * Must reside in Cape Town * Will be based in Town * Must have a clear criminal record and clear ITC (No Debt)* Must have Matric* Must have a year...


  • Cape Town, South Africa WNS Global Services Full time

    Job DescriptionPrimary Job Duties & ResponsibilitiesAssess customer situations to provide quotes, policy inquiries and changes, billing questions, and technical support.Review and resolve policy cancellations, reinstatements, and service-related complaints.Act as expert for multiple online billing systems and agency portal website to provide proactive agency...


  • Cape Town, Western Cape, South Africa WNS Global Services Full time

    Job Title: Outbound AgentAt WNS Global Services, we are seeking a highly motivated and results-driven Outbound Agent to join our team. As a key member of our sales team, you will be responsible for providing exceptional customer service and driving sales growth through effective communication and relationship-building.Job SummaryThe successful candidate will...


  • Cape Town, Western Cape, South Africa WNS Global Services Full time

    Job Title: Outbound AgentAt WNS Global Services, we are seeking a highly motivated and results-driven Outbound Agent to join our team. As a key member of our sales team, you will be responsible for providing exceptional customer service and driving sales growth through effective communication and relationship-building.Job SummaryThe successful candidate will...


  • Cape Town, South Africa Time Personnel Full time

    **Job Overview**: **Date Posted**: Posted 18 hours ago- **Location**: Cape Town, Western Cape- **Job Title**: Customer Service Agent- **Education Level**: High School / Matric- **Job Level**: Intermediate- **Minimum Experience**: 3 - 5 Years**Customer Service Agent position available in Cape Town.**: Are you a customer-focused Sales Administrator with...


  • Cape Town, South Africa Language Recruiters Full time

    A leading e-commerce and online marketing organization, at the forefront of developing innovative through-the-line marketing strategies, is currently looking to expand their dynamic team with a German Customer Service Agent. This role is based at their vibrant Cape Town offices.The German Customer Service Agent will be responsible for ensuring that all...

  • Customer Service Agent

    4 months ago


    Cape Town, South Africa abc Full time

    Customer Service agent with minimum 1 year of experience in an international BPO office based in Cape Town CBD shift from 2 pm to 2 am needs to be South African citizen no criminal record no bad debts matric certificate


  • Cape Town, Western Cape, South Africa WNS Global Services Full time

    Job OverviewAt WNS Global Services, we are seeking a highly skilled and customer-focused Night Shift Customer Service Agent to join our team.Job SummaryAs a Night Shift Customer Service Agent, you will be responsible for delivering exceptional customer service to our clients, resolving customer inquiries, and promoting our products and services.Key...


  • Cape Town, South Africa abc Full time

    Urgently looking for customer service agents in Cape Town that can start asap. Need to be fluent in English and have min 1 year of CS experience. US hours, between 3pm - 3am **Job Spec**: Customer Service Advocate **Basic Salary R7945.69 + Shift Allowance**: 1054.31 = R9000 Medical aid contribution Pension fund Free transport from the office to the your door...


  • Cape Town, Western Cape, South Africa WNS Global Services Full time

    Job SummaryWNS Global Services is seeking a highly skilled and customer-focused Night Shift Customer Service Agent to join our team. As a key member of our customer service department, you will be responsible for delivering exceptional customer experiences and driving business growth.Key Responsibilities:Investigate and resolve customer inquiries in a timely...

  • Customer Service Agent

    3 months ago


    Cape Town, South Africa Boardroom Appointments Full time

    Role Purpose The purpose of the Customer Service Agent role is to provide our customers with the best customer service experience. This role will answer questions, resolve any emerging problems, and provide product / service information with accuracy and efficiency to our customers as needed. The role is a critical part of company's frontline company...


  • Cape Town, Western Cape, South Africa WNS Global Services Full time

    Customer Service Agent Job DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Agent. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving customer queries, and ensuring that our customers receive the highest level of...


  • Cape Town, South Africa Isilumko Staffing (JHB) Full time

    URGENT: BPO Call Centre Agents neededOur client in the BPO (international) Call Centre are looking for strong customer service candidates to join their team for a USA Campaign.You will be required to work night shift.• Must reside in Cape Town• Will be based in Town• Must have a clear criminal record and clear ITC (No Debt)• Must have Matric• Must...