Field Sales Specialist

1 month ago

Mthatha, South Africa iKhokha Full time

**Company Description**
iKhokha is a place where chance takers become change makers. At iKhokha, we believe in better. As you'd expect, our pace is fast-moving and ever-changing. We like it that way. As one of the fastest growing Fintech's in Africa we've built a team of global change-makers who want to make an impact. If you believe in a better future, be a chance-taker and help us empower small businesses in South Africa.

Have you seen the yellow card machines in your town? That's iKhokha. We're looking to enable small business owners to take digital payments...in more ways than one To further contribute to our digital empowerment growth story, we are seeking a Field Sales Specialist to join our team.

Do you thrive in dynamic environments where every day presents a new challenge and an opportunity to make an impact? Then this will be the perfect fit for you. You’ll be the face of fintech innovation in Transkei

**So, what will you do?**

You will be responsible for growing the iKhokha customer base and be accountable for hitting steep sales targets in the Transkei region and the surrounding areas.

You will actively source and find new sales opportunities, build a sales pipeline and most importantly, close deals.

**In addition to the above, you will**:

- Prospect and canvass for new customers in targeted areas and targeted industries
- Post-sale call and follow ups, logging all activity and demos with clients
- Promotional or new product upsell/cross sell/service calls
- Research new sales leads, plan country trips and execute plans to acquire new customers
- Ensure all set company Gross Profit, Device sales and Demo targets are achieved on a monthly & quarterly basis
- Complete feedback loops as required which includes Swarm and demo feedback and HubSpot usage and deal pipeline management
- Provide proactive feedback regarding suggested changes or improvements to sales or service procedures that could improve the business
- Sign-up merchants and assist them with FICA documentation required
- Complimentary follow up visits
- Full focus on specialized campaigns and reporting in detail on this such as top merchant campaign or area targeted campaigns
- Uphold company standards and values at all times when representing the brand
- Monitor competition in the marketplace and share any relevant insights
- Take full ownership and accountability for resolving customer complaints by investigating problems, offering solutions and making recommendations to management
- Maintain professional and technical knowledge through ongoing self and shared learning.

**Qualifications**
- Completed Matric

**Deal Breakers**:

- Minimum 3 year’s Field/Outbound Sales experience
- Previous exposure working within merchant services or banking sector is advantageous
- Excellent communication skills both verbal and written
- Intermediate knowledge using Outlook, Word, Excel, PowerPoint, Sales Software & CRM.
- FICA training advantageous
- Valid driver’s license and own reliable transport is essential

**Additional Skills & Knowledge**:

- Proven track record delivering on sales targets and successfully dealing with customer relationships
- Advanced knowledge of Sales funnel & pipeline management

**Additional Information** Perks of joining the Tribe?**
- Work in a high-growth company with tangible results you're accountable for.
- Enjoy hybrid, remote, and in office work models.
- Competitive remuneration and benefits, including Medical Aid and Group Risk scheme contributions.
- Be guided by visionary leadership.
- Seize the opportunity for study leave.
- Access to on-demand learning and development.
- Experience a friendly, collaborative culture with a team of all-round-lekker humans (it’s true, we surveyed our Employees and they told us so).
- If you find yourself at HQ, coffee on tap and a selection of hot beverages provided by our very own onsite Barista.

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