Property Management Administrator Uk
3 weeks ago
**Job Role: Property Management Administrator UK (Remote)**
**Key Responsibilities**:
- **Lettings Administration (PSA/Lease)**: Manage all aspects of lettings documentation and processes.
- **Utility Switchovers, RTB Registrations & Tenancy Move-Ins**: Coordinate timely utility switchovers and RTB registrations during tenant transitions.
- **Compliance**: Ensure all lettings are compliant and meet regulatory standards.
- **Maintenance**: Address reactive maintenance tasks on Fixflo and oversee boiler maintenance schedules.
- **Account Inputting**: Handle basic accounting tasks, including inputting rents and processing crosscharges for RTB registrations and maintenance.
- **Late Rents Process**: Manage the follow-up procedures for late rent payments.
- **Training Material Updates**: Occasionally update training materials in the Trainual system.
- **Customer Engagement**: Secure 2 Google reviews per week from satisfied customers.
- **Relationship Management**: Conduct 25 relationship calls weekly to maintain strong connections with landlords and tenants.
- **Phones**: Provide phone support when colleagues are unavailable due to training or critical business duties.
- **Flexibility**: Tasks may vary depending on business needs and process improvements.
**Requirements**:
- Minimum 3 years’ experience in a Property Manager Administrator role
- Experience in a structured, fast-paced environment with established KPIs and targets.
- Ability to work quickly and efficiently without compromising attention to detail.
- A proactive, self-starter who is resourceful in resolving challenges and learning new tasks.
- Excellent computer skills and time management abilities.
- Strong verbal and written communication skills.
- Capable of problem-solving between landlords and tenants.
- A strong sense of ownership and responsibility for your tasks and role.
**Hardware Requirements**:
- Own computer or laptop.
- ADSL/FIBRE internet line with a minimum of 50 Mbps.
- Headphones for use with our VOIP phone system.
- Anti-virus installed.
- UPS/Back-up battery for load shedding.
If you're an experienced property management professional with a strong work ethic and a keen eye for detail, we want to hear from you
Pay: R20 000,00 - R23 000,00 per month
**Experience**:
- Property Management Administration: 3 years (required)
Work Location: In person
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