Customer Support Trainee

2 weeks ago


Durban, South Africa Yumbi Full time

**CUSTOMER SUPPORT TRAINEE (REMOTE)**

Are you ready to kickstart your career with one of the most dynamic and fast-paced companies in the eCommerce industry? **YUMBI** is more than just a workplace—we’re a culture, an ecosystem, and a team built on high performance, innovation, and growth. Our mission is to empower global restaurant brands with cutting-edge technology that powers online ordering, mobile apps, and targeted marketing campaigns, and we need **you** to be part of that mission

**Why Join the YUMBI Talent Pool?**

We’re on the lookout for high-energy, motivated individuals to join our **Customer Support Talent Pool**, ready to step into the role when an opening arises. As part of the YUMBI family, you’ll help restaurants, channel partners and consumers interact seamlessly with our digital platforms. Whether it’s resolving issues, answering questions, or ensuring smooth transactions, you’ll be at the heart of our customer experience.

**Your Mission as a Customer Support Trainee**:

- Ensure that restaurant partners are always trading, and that their menus are accurately displayed on our platform.
- Investigate and solve minor menu-related queries, ensuring all stakeholders are receiving the value they need from YUMBI.
- Use your problem-solving and communication skills to deliver exceptional customer support and keep things running smoothly.

**What Makes This Role Exciting?**
- **Learning and Growth**: As an entry-level position, this role is the perfect launchpad for someone passionate about learning the ins and outs of the SaaS industry. You’ll gain valuable, hands-on experience while being mentored by industry professionals.
- **Technology-Driven**: You’ll work with the latest tech tools and platforms (we love the Google Suite) and learn to quickly adapt to new technologies.
- **Career Potential**: For the right individual, this position could evolve into an exciting career with YUMBI, as we’re always looking for innovative thinkers who want to grow with us

**Do You Have What It Takes?**
- A degree or diploma is essential
- A knack for learning new technology and concepts quickly
- Excellent communication skills (written and spoken English)
- An ability to juggle multiple platforms
- A typing speed of at least 35 words per minute
- The flexibility to work shifts (including evenings and weekends)
- The ability to work both independently and within a team
- A passion for growth, both personally and professionally

**Bonus Points**:

- You’ll be working remotely most of the time, so you’ll need a solid home office setup and reliable internet. We provide a monthly data allowance to help you stay connected.
- While we are a remote-first company, living in the greater Durban area is essential, as we occasionally come together at our flexible workspaces in Umhlanga or Musgrave.

**Job Type**: Graduate

Application Deadline: 2024/09/27



  • Durban, South Africa Yumbi Full time

    **CUSTOMER SUPPORT TRAINEE (ENTRY LEVEL POSITION) (REMOTE)** Are you ready to kickstart your career with one of the most dynamic and fast-paced companies in the eCommerce industry? **YUMBI** is more than just a workplace—we’re a culture, an ecosystem, and a team built on high performance, innovation, and growth. Our mission is to empower global...

  • Management Trainee

    6 days ago


    Durban, KwaZulu-Natal, South Africa Jam Clothing Full time

    About JAM ClothingJAM Clothing is a dynamic and innovative company that values passion, creativity, and excellence. We're looking for a talented individual to join our team as a Trainee Manager.Job SummaryWe're seeking a results-driven and customer-focused individual to support our store operations and develop their leadership skills. As a Trainee Manager,...

  • Trainee Area Manager

    5 months ago


    Durban, South Africa VOLPES LINEN Full time

    Are you a Trainee Area Manager in the making? Do you dream of managing your own region of stores? Look no further! Our team is seeking a dynamic and enthusiastic Trainee Area Manager to join our retail family. What You’ll Do: Dive into the world of retail management with a hands-on approach Learn the ins and outs of managing store operations, from...


  • Durban, South Africa Valmet Inc. Full time

    Are you a technical enthusiast with a passion for processes, automation, and flow control systems? Do you have a technical diploma or bachelor's degree in instrumentation, mechanical engineering, or mechatronics? If so, Valmet Flow Control in Durban is offering an exceptional one-year trainee position that could be your gateway to a successful career in the...


  • Durban, KwaZulu-Natal, South Africa PKF Durban Full time

    PKF Durban CA Trainee ProgramWe are currently seeking students interested in enrolling for our CA Trainee Program in SAICA Articles.We are looking for Trainee Accountants with a strong work ethic, a willingness to develop expertise, and a can-do attitude.To be successful in this role, you will need to have a strong academic record, a full CV, and a copy of...


  • Durban, KwaZulu-Natal, South Africa Moore Recruitment Full time

    Unlock Your PotentialAre you ready to embark on a challenging and rewarding career in a dynamic and fast-paced environment? Do you aspire to work with clients across various industries, including listed and non-listed companies? Imagine yourself thriving in a collaborative and supportive team, tackling complex projects and developing your technical...


  • Durban, KwaZulu-Natal, South Africa Moore Recruitment Full time

    Unlock Your Potential with Moore RecruitmentAre you ready to embark on a challenging and rewarding career in a dynamic and fast-paced environment? Do you aspire to work with clients across various industries, including listed and non-listed companies? Imagine yourself thriving in a collaborative and supportive team, tackling complex projects and developing...

  • Trainee Accountant

    3 weeks ago


    Durban, KwaZulu-Natal, South Africa Moore Recruitment Full time

    Unlock Your Potential as a Trainee AccountantWe are seeking a talented and ambitious individual to join our team as a SAIPA Trainee. As a trainee, you will have the opportunity to gain broad exposure to a wide range of clients, access to senior partners, and a supportive, friendly working environment that's focused on your skills development.About Our...

  • SAIPA Trainee 2025

    3 weeks ago


    Durban, KwaZulu-Natal, South Africa Moore Recruitment Full time

    Unlock Your Potential as a Trainee AccountantWe are seeking a talented and ambitious individual to join our team as a SAIPA Trainee. As a trainee, you will have the opportunity to gain broad exposure to a wide range of clients, access to senior partners, and a supportive, friendly working environment that's focused on your skills development.About Our...

  • Supply Chain Trainee

    4 months ago


    Durban, South Africa Valmet Inc. Full time

    Have you recently graduated? Are you a fresh graduate ready to kickstart your career in Supply Chain and be part of a dynamic and innovative team? Valmet Flow Control is offering an exciting opportunity for a Trainee - Supply Chain position at our office in Durban. Join us and gain valuable hands-on experience in a renowned international company. Valmet...

  • Trainee Manager

    2 weeks ago


    Durban, KwaZulu-Natal, South Africa Jam Clothing Full time

    Unlock Your Potential at Jam ClothingJam Clothing is a dynamic and innovative company that values creativity and excellence. We're looking for a talented individual to join our team as a Trainee Manager, where you'll have the opportunity to develop your leadership skills and take your career to the next level.About the RoleAs a Trainee Manager, you'll be...

  • SAIPA Trainee 2024

    4 months ago


    Durban, South Africa Moore Recruitment Full time

    Are you studying towards the Professional Accountant (SA) qualification? Are you looking for a trainee contract that offers you broad exposure to a wide range of clients, access to senior partners, and a supportive, friendly working environment that’s focussed on your skills development? Then Moore Midlands is perfect for you. Moore Midlands delivers...

  • Management Trainee

    7 days ago


    Durban, KwaZulu-Natal, South Africa Jam Clothing Full time

    About JAM ClothingWe're a dynamic company that thrives on innovation and excellence. Our team is comprised of passionate individuals who are driven to succeed and make a lasting impact.Job SummaryWe're seeking a highly motivated and results-driven individual to join our team as a Trainee Manager. As a key member of our store operations team, you will be...

  • Buyer Trainee

    7 days ago


    Durban, KwaZulu-Natal, South Africa Mr Price Full time

    Job Overview:As a Trainee Buyer at Mr Price, you will have the opportunity to develop your skills in trade and commercial acumen, sample management, and seasonal strategy creation.Key Responsibilities:• Manage samples from fit to pre-production, ensuring accurate records and storage for future reference.• Collaborate with planning to create a seasonal...


  • Durban, South Africa AVI Limited Full time

    **AVI Ltd. **is known for its leading household brands across many categories including: hot beverages, sweet and savory biscuits and snacks, frozen convenience foods, personal care products, cosmetics, shoes, accessories, and fashion apparel. **NATIONAL BRANDS LIMITED** operates 5 manufacturing sites, offering world class manufacturing facilities in Isando...


  • Durban, South Africa AVI Limited Full time

    **AVI Ltd. **is known for its leading household brands across many categories including: hot beverages, sweet and savory biscuits and snacks, frozen convenience foods, personal care products, cosmetics, shoes, accessories, and fashion apparel. **NATIONAL BRANDS LIMITED** operates 5 manufacturing sites, offering world class manufacturing facilities in Isando...

  • Trainee Sales Manager

    4 months ago


    Durban, South Africa First Degree Recruitment Full time

    Well established dealership looking for a **TRAINEE Sales Manager **to join their team in **KwaZulu-Natal.** Duties - Stock Receiving & dispatch - Matching up delivery notes with orders/invoices - Packing stock dispatches timeously - Making sure that stock in the warehouse is properly packed & marked - Making sure that stock on display is kept clean and...


  • Durban, South Africa Clicks Group Limited Full time

    **Listing reference**: click_014893**Listing status**: Online- **Position summary** **Industry**:Wholesale & Retail Trade - **Job category**:Other: FMCG, Retail, Wholesale and Supply Chain**Location**:Durban - **Contract**:Fixed Term Contract**Remuneration**:Market Related - **EE position**:Yes**Introduction** - To train and be able to manage all...

  • Retail Planning Trainee

    59 minutes ago


    Durban, KwaZulu-Natal, South Africa Sandi Crowther Recruitment Full time

    Challenging Opportunity for a Numerate GraduateWe are seeking a highly numerate and analytical Graduate with strong Excel skills to join our rapidly expanding retail chain. As a Trainee Planner, you will be responsible for stock allocations to stores and monitoring the balance of stock between stores.Key Responsibilities:Take ownership of stock allocations...


  • Durban, South Africa Clicks Group Limited Full time

    **Listing reference**: click_015190**Listing status**: Online- **Position summary** **Industry**:Wholesale & Retail Trade - **Job category**:Other: FMCG, Retail, Wholesale and Supply Chain**Location**:Durban - **Contract**:Fixed Term Contract**Remuneration**:Market Related - **EE position**:Yes**Introduction** - To train and be able to manage all...