Nordic Customer Service Agent Wanted
3 days ago
Join Our Team as a Customer Service Language Specialist
What You'll Do:
Engage with customers in their native language, creating a seamless and personalized support experience. Troubleshoot and resolve inquiries, ensuring customer satisfaction and building strong relationships. Collaborate with a global team to enhance the customer journey across linguistic and cultural boundaries. Contribute to continuous improvement initiatives, sharing insights and suggestions to optimize processes.
What We're Looking For:
Fluency in one or more of these languages: Swedish, Danish, Nynorsk, Kven, West Frisian, Norwegian, Icelandic, Greenlandic, Bokmal, Norn, Finnish, Faroese, Meankieli, Sami, and Elfalian. Passion for providing outstanding customer service and solving problems with a positive attitude. Adaptability to different customer communication styles and cultural norms. Team player who thrives in a collaborative and fast-paced environment. Prior customer service experience is a plus, but not mandatory.
Why Join Us:
Be part of an inclusive and diverse team that values your linguistic expertise. Opportunity to make a real impact by helping customers in their preferred language. Ongoing training and development to enhance your language and customer service skills. Work in a supportive and growth-oriented company culture.
**Salary**: R10,000.00 - R20,000.00 per month
Ability to commute/relocate:
- Somerset West, Western Cape: Reliably commute or planning to relocate before starting work (preferred)
Application Question(s):
- Which language(s) from our advertisement are you able to communicate in?
**Experience**:
- Customer Service: 2 years (preferred)
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