Senior Lodge Anchor
1 week ago
High end lodge group based in Sabi Sands are looking for a Senior Lodge Anchor / Relief Manager. They are looking to employ enthusiastic and driven
**Responsibilities**:
Relief Lodge Manager:
- Ensure that all lodge areas; Front of House as well as Back of House areas are always clean and tidy
- Effectively coordinate all Guest events and daily lodge operations
- To be readily available to deal with all guest queries and complaints.
- Responding to complaints to be dealt with in a pleasant, constructive manner always, using the feedback as a learning experience and platform for constructive discussion
- Reduce accidents and ensure that all safety hazards are addressed,and potential problems communicated to the General Manager.
- Provide effective leadership through professional management and encouragement of all subordinates
- Ensure that staff training programs are maintained.
- To demonstrate and promote flexibility and adaptability towards changing working hours and shifts according to the requirements of a 24 hour operation.
- To respond to changes in your job function as dictated by the industry, company or the property
Retail & Admin Manager
- Ensure the correct and timeous completion of all weekly/monthly financial reports
- Monitor and ensure that all payments received for advance deposits and guest payments are allocated and posted correctly.
- Ensure that all department invoices are batched correctly and sent to Support Office for payment.
- Checking and signing off Petty Cash Monitor, control and drive shop sales, pricing, and stock control.
- Maintain full responsibility for the retail stock in the store including costs, stores, losses, discrepancies and expired stock items
- Ensures that POS is operated efficiently
- Conduct midmonth and month end stock takes and ensures requisition procedures are strictly followed according to par levels and company standards, ensuring accuracy.
- Compile financial reports and report any irregularities to the General Manager
- Ensure that necessarily stocks are ordered and on hand at the right quality and quantity according to company standards
- Ensure monthly gratuities are correctly allocated, signed off, summarized and forwarded to the payroll office at month end by each Finance Administrator.
- Stock bins on PANstrat ensure the correct allocation for purchasing and sales.
**Requirements**:
Grade 12/NQF Level 4
- Degree or Diploma in Hospitality Management would be advantageous
- Sound Knowledge of MS Office Suite (Administration and Financial Competence)
- Sound knowledge of stock procedures and stock control
- At least 5 years’ experience in similar positions
- Previous 5* management experience essential
- Excellent knowledge of overall hospitality operations and systems
- Valid driver’s license
- Excellent interpersonal skills
- Ability to handle pressure
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