Lodge Anchor Luxury Lodge Sabi Sands

6 days ago


Sabi Sand Game Reserve, South Africa HotelJobs.co.za Full time

**Kendrick Recruitment is currently hiring a Lodge Anchor for a Luxury Lodge.**

Kendrick Recruitment is excited to announce an opportunity for a professional and dedicated Lodge Anchor to join a renowned luxury lodge. As the Lodge Anchor, you will provide a personalized, professional concierge and reception service, ensuring exceptional guest experiences while upholding the highest standards of hospitality.

**Key Responsibilities**:

- Report directly to the Lodge Manager and Assistant Lodge Manager.
- Ensure outstanding guest relations, maintaining a “home-away-from-home” atmosphere with personalized attention.
- Manage and train lodge staff in line with company standards, ensuring seamless operations and service excellence.
- Oversee housekeeping, maintenance, and gardening, ensuring all areas are impeccably clean and well-maintained.
- Administer orders, manage stock control, and ensure effective financial management.
- Communicate effectively with all departments to meet guest needs and ensure operational efficiency.
- Handle daily administration of concierge and reception duties, maintaining the guest database to deliver exceptional service.
- Ensure the quality care and maintenance of lodge equipment and products.
- Actively support and communicate the lodge’s conservation message and purpose.
- Participate in and assist with any other tasks or requests as needed by the operation, fostering a culture of collaboration.

**Requirements**:

- Minimum of 4 years' work experience, with at least 2 years in a managerial or assistant manager role within a five-star hotel or world-class lodge.
- High standards of service excellence with a passion for the hospitality industry.
- Strong knowledge of food and beverage preparation and terminology, with an understanding of dietary requirements and allergies.
- Financial management experience and strong administrative skills.
- Exceptional command of the English language; proficiency in a second language is advantageous.
- Computer literacy, with proficiency in relevant hotel management software.
- Excellent leadership, communication, and team management abilities.
- Knowledge of basic labor law and disciplinary procedures.
- Experience in housekeeping and maintenance operations.
- Up-to-date knowledge of trends in the hospitality and lodge industries.
- A cooperative, hardworking attitude with strong organizational skills and attention to detail.
- Patience, assertiveness, and the ability to manage multiple tasks effectively.
- Valid Driver's License and nationality/work visa (if applicable).

**Package**:

- Competitive salary based on experience.
- Accommodation, meals, and other benefits included.
- The opportunity to work in a luxury lodge environment with career development opportunities.

If you're a passionate hospitality professional with a strong management background and a dedication to delivering exceptional guest experiences, we would love to hear from you. Take the next step in your career with this exciting opportunity


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