Customer Services Export Manager
2 weeks ago
Bachelors Degree/BTech or National Diploma in Procurement, Logistics, Supply Chain and Exports.
**Skills and experience required**:
At least 8 years' experience customer services in a manufacturing and export environment.
**Experience and knowledge of the export process**:
Documentation
Letters of credit
Foreign exchange
Marine insurance
Forwarding agents
International banking regulations and procedures
Local banking, SARS and customs legislations
Competition law
Accounting knowledge
Excellent understanding of supply chain
Knowledge of the POPI act, health and safety standards
Pricing system management
**Job description**:
Manage full export process and customer services post delivery
Ensure export procedures and relevant legislation are being followed
Continuous improvement in the export process, increasing profitability and supporting sales volumes.
Address all customer complaints.
Manage third party suppliers such as shipping lines, logistics services and forwarding companies.
Responsible for preparing and maintain weekly and monthly reports
We will keep your details on file for future positions. For more information please contact: Candice Koekemoer
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