Traffic Manager

2 weeks ago

Johannesburg, South Africa Penquin Full time

Overview of the role
We are seeking a detail-oriented and highly organised traffic manager to join our dynamic advertising agency team.
The traffic manager at penquin plays a crucial role in coordinating the workflow, ensuring efficient project execution, and maintaining seamless communication among the members of the team.
The traffic manager is responsible for assessing traffic needs within the organisation to properly delegate projects to service team members based on current workload, in order to ensure that the companies processes and procedures are adhered to by all teams whilst ensuring effective work practices in the delivery of excellent work on time and on budget to the internal clients and stakeholders.
The traffic manager must ensure that all creative requirements are met within the organisation from brain storming to resource allocation per project. This involves creating and maintaining up to date skills development plans which will ensure that the agency always has the correct members of staff with the required skills to deliver on projects sold by the agency.
The traffic manager further needs to ensure that all information provided by the client, is provided before the job gets allocated, to avoid time wastage on projects. All projects need to manage and run to predefined budgets and need to ensure ROI for the agency and the department the internal collaborators are the ECD, creative, digital, social, strategy, media and client service team memberthe traffic managers responsibility to ensure that deliverables are designed and delivered in accordance with client’s objectives within prescribed timelines.
The traffic manager must ensure that effective communication is always maintained, including any issues that may arise within the job that may lead to any delays within the relevant departments and client interfaces. This is of paramount importance to the success of the department.
Time management is of paramount importance in this role, in that all staff performing a deliverable, need to be held accountable for their outputs and these need to maintain in Chase.
The traffic manager is responsible for all time allocations for the team, as well as ensuring that all work briefed into team has an approved CE and charged correctly.
The traffic manager is responsible for all reporting in the system, as well as collecting data for metric output. This includes providing an overall weekly, monthly and quarterly review to the finance and operations manager.

**Responsibilities**:
**Workflow coordination**:
Manage the end-to-end workflow of creative projects, from initial briefing to final delivery In the program - Chase.
Assign tasks and projects to appropriate team members based on skills, workload and project requirement through Chase.
Monitor project timelines and milestones to ensure projects are delivered on time and within budget.
Identify and resolve potential bottlenecks in the workflow to maintain optimal efficiency.

**Communication and collaboration**:
Serve as a central point of contact for project updates and status reports.
Facilitate effective communication between, team members and other teams.
Collaborate with stakeholders to gather project requirements, objectives and specifications.

**Resource management**:
Allocate and manage creative resources, ensuring the right talent is assigned to each project.
Monitor resource availability and manage workloads to prevent overburdening of team members.
Coordinate with external vendors, freelancers and partners as needed.

**Project tracking and documentation**:
Maintain a comprehensive project management system to track project progress, revisions and approvals.
Document project specifications, changes and feedback for future reference.
Generate regular reports on project status, resource allocation and team performance.
Quality control

Collaborate with creative team members to address client feedback and iterate on designs as necessary.

**Process improvement**:
Together with head of traffic, continuously evaluate and enhance internal processes to streamline workflow and improve efficiency.
Implement best practices and standardised procedures to optimise project management.

**Qualifications**:
**Experience**:
Proven experience (4-5 years) in traffic and staff management, project coordination, or production in an advertising agency or creative environment, preferably in an advertising and marketing agency industry.
Must be able to manage stress and deadlines in a controlled and professional manner.
Punctual and well presented with the ability to operate on an independent basis.
Degree in advertising, marketing, communications, or related field.
Proficiency in project management tools (Chase) and software’s.
Strong organiaational skills with the ability to multitask and prioritise effectively.
Excellent communication and interpersonal skills to collaborate across teams and liaise with clients.
Attention to detail and a proactive attitude t

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