Traffic Manager
3 days ago
A busy and award winning agency in the EAST is looking for a **Lead Traffic Manager** who will be responsible for ensuring adherence to the agency process. This includes scheduling of all work, meetings, liaison between Account Services and all other departments within the agency and supervising, coordinating, and ensuring all deadlines are met in an orderly flow while maintaining the quality and creative excellence of the agency.
**Objectives of the role**:
- The efficient scheduling and management of the delivery of work with agency resources
- Efficient and optimal use of all resources on all projects within the agency
- Read, review, evaluate and accept or reject all briefs **or** seek further clarity, if required, on all briefs within the agency
- Managing the Junior Traffic Manager to ensure the department can accept a brief and understand the level of resource, time and the timelines required and manage the agency process
- Review and complete job lists daily, ensuring all schedules are booked and updated and communicated to Account Managers and the team
- Ensure timelines are provided for delivery to Client Service
- Attend weekly Client Service status meetings
- Set due dates for various stages of job completion after consulting with teams for timing requirements
- Clearly understand the Chase system and learn the internal Traffic system software
- Keep abreast of work in the creative department and follow up on due dates established for copy, layout, DTP, etc.
- Expedite any/all rush jobs in such a way that process does not obstruct the orderly flow of everyday work
- Inform Management of day-to-day activity, as well as of any conflicts, delays, postponements, or any other unusual situations that may impede the orderly flow of assignments
- Book and attend daily stand-ups with relevant departments i.e. Creative, Client Service, Copy departments
- Assisting Operations Manager for short-term planning and management of freelance and long-term planning and recruitment of staff in all departments
- Make decisions daily and act on them to constantly move the flow of work through the agency
- To collaborate with the line manager, colleagues and all teams that you are tasked to deal with on a daily basis
- Make final decisions on resource allocations and understand when you need to accommodate a team or push a team due to the level of capacity of the team
**Requirements for the role**:
- A minimum of **5yrs experience in a similar agency role is mandatory**:
- A keen eye for detail
- Exceptional time management, planning and organisational skills
- Excellent verbal and written communication skills
- An excellent and enthusiastic team player
- Is responsible and accountable in all areas of their portfolio
- Project management experience would be advantageous
- A positive and pro-active attitude
- Ability to meet tight deadlines and turnaround times
- Clear and decisive with feedback and guidance
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