The Ordinary Consultant

7 months ago


Johannesburg, South Africa The Estée Lauder Companies Full time

**Position Summary**:

- Achieve all Brands key performance indicators and targets
- Fosters excellent working relationships on counter and with the wider business and retailer.
- Goal oriented - Drives transactions and activity tasks to meet targets.

**Key Roles & Responsibilities**
- Achieve sales targets
- Create ways to achieve sell through for the business:

- Arranges instant on counter event dates.
- Collateral and Props
- Counter signage
- Additional staffing
- Set goals for appointments booked
- Recruitment
- Ensures customers are offered the full Brand experience at all times with custom fit service and expertise, building relationships
- Monitor competitor brands
- Monitor counter sales on an hourly/daily/weekly/monthly basis.
- Ensure all action plans are in place for all promotions, launches and special events to “drive sales”
- Build and maintain relationships with counter staff and the Retailer, partake in team meetings
- Monitors and manages min/max stockholdings, top SKU counts, out of stocks.
- Submits all sales info required timeously.
- Ensures all Sales are recorded according to standard.
- All customer returns to be handled according to policy.
- Ensure in store promotions are organized effectively and timeously.
- Attend training courses as and when scheduled.
- Ensure knowledge levels are accurate and up to date
- Demonstrate effectiveness in make up and consultation.
- Ensure that attendance is punctual and professional.
- Ensure a full, clean and neat uniform is worn at all times whilst on duty, as per guidelines.
- Ensure personal hygiene levels are at a high standard.
- Ensure counters, shelves and cupboards are kept clean and dust free at all times, according to merchandising guidelines
- Ensure cleaning tools are stocked and in a good condition.
- Ensure all testers are clean and in good condition.
- Must attend mandatory educational seminars, meetings
- Ensure optimum space is obtained and utilized at all times through effective negotiations.
- Staff planning (Permanent and Casual)
- Continually sets the example of Brand Image.

**Qualifications**
**Requirements**:

- Grade 12
- Retail Cosmetics Experience
- Ability to work retail hours

**Job**: Retail - Store

**Primary Location**: Europe, Middle East, Africa-ZA-GP-Johannesburg

**Job Type**: Standard

**Schedule**: Full-time

**Shift**: Variable

**Job Number**: 239731


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