Contact Centre Team Leader

Experienced and suitably qualified Contact Centre Team Leader who is accountable, well spoken, and client service driven.The position comprises delivery in the following areas:Managing the daily operations of the contact centre; Liaising with supervisors, team leaders, operatives and third parties to gather information and resolve issues; Maintaining...

**Title**: **Contact Centre Sales Team Leader**: **Salary**: - 35000 **Description**: - We are looking for an exceptional Team Leader, to supervise and grow the internal customer service team as well as support the Contact Centre Manager on team leader duties with the Telesales Consultants. - Leading by example you will motivate, coach, encourage and...

We are looking for an exceptional Team Leader, to supervise and grow the internal customer service team as well as support the Contact Centre Manager on team leader duties with the Telesales Consultants. Leading by example you will motivate, coach, encourage and inspire the team to reach sales, gross profit targets and productivity targets. By using a...

The Team leader will be responsible for the management and performance of a team of Inbound Call Centre agents based in both Joburg South and Silver Lakes. The team leader will be based in Joburg South mainly, but traveling to Silver Lakes may be required from time to time.Main Responsibilities (including but not limited to):Achieve daily and monthly...

We are looking for an exceptional Team Leader, to supervise and grow the internal customer service team as well as support the Contact Centre Manager on team leader duties with the Telesales Consultants.Leading by example you will motivate, coach, encourage and inspire the team to reach sales, gross profit targets and productivity targets.By using a...

**Requirements**: - Grade 12 - A Diploma/Certificate in Supervisory Management Diploma/Certificate - Knowlege in National Deals, Effective Team Management, DPS, Product Knowledge (Building and Automotive) - 4 years overall experience required for the role - 2 years of the overall experience should be as a second in charge (2IC) to a Team...

Title:Contact Centre Sales Team Leader:Salary: 35000Description: We are looking for an exceptional Team Leader, to supervise and grow the internal customer service team as well as support the Contact Centre Manager on team leader duties with the Telesales Consultants. Leading by example you will motivate, coach, encourage and inspire the team to reach sales,...

The Sales Contact Centre Team Leader's primary objective is to lead and manage a team of agents to maximise revenue opportunities and exceed sales targets. The role combines management, selling, coaching and leadership activities to enable the sales team to achieve their assigned targets. Operationally, the Team Leader is responsible for driving the...

The Team leader will be responsible for the management and performance of a team of Inbound Call Centre agents based in both Joburg South and Silver Lakes. The team leader will be based in Joburg South mainly, but traveling to Silver Lakes may be required from time to time. **Main Responsibilities (including but not limited to)**: - Achieve daily and...

**Main job purpose** Manage, coach and mentor agents and teams of agents to ensure achievement of set, communicated and tracked key performance indicators and behavioural standards of engagement towards achieving and exceeding company objectives **Main Objective** Ensure agent and team achievement against set KPI targets through effective performance...

Main job purposeManage, coach and mentor agents and teams of agents to ensure achievement of set, communicated and tracked key performance indicators and behavioural standards of engagement towards achieving and exceeding company objectivesMain ObjectiveEnsure agent and team achievement against set KPI targets through effective performance tracking coaching...

**Johannesburg - Hybrid** This is a hybrid position primarily based in Johannesburg, South Africa. We’re committed to your flexibility and wellbeing and our hybrid strategy currently requires three days a week in the office, giving you the option to work remotely for some of your working week. Find out more about our culture of flexible working **We give...

Johannesburg - HybridThis is a hybrid position primarily based in Johannesburg, South Africa. We're committed to your flexibility and wellbeing and our hybrid strategy currently requires three days a week in the office, giving you the option to work remotely for some of your working week. Find out more about our culture of flexible workingWe give you a world...

Two years of experience as a Team Leader in a Finance Call Centre Environment Matric Willing to work shifts **Salary**: R17,500.00 per month **Experience**: - Team Leader in a Finance Call Centre Environment: 2 years (preferred)

The Sales Contact Centre Team Leader's primary objective is to lead and manage a team of agents to maximise revenue opportunities and exceed sales targets. The role combines management, selling, coaching and leadership activities to enable the sales team to achieve their assigned targets. Operationally, the Team Leader is responsible for driving the...

The role of the Team Leader is to lead, guide, coach and support the team to achieve the operational outputs. Managing a team of Contact Centre agents in a proactive, visible and participative style. Ensuring that customers are provided the best possible experience through, quality management. Providing full support to the Contact Centre Manager.Principal...

Two years of experience as a Team Leader in a Finance Call Centre EnvironmentMatricWilling to work shiftsSalary: R17,500.00 per monthExperience: Team Leader in aFinance Call Centre Environment: 2 years (preferred)

An exciting opportunity within Energy at Work Projects is now available We are in search of a Contact Centre Manager - Client Services; a highly motivated and organized individual with extreme attention to detail who is looking for a chance to be part of a dynamic organization that offers an opportunity to establish a dynamic career in outsourced services...

Responsible for planning, developing, and managing the overall Contact Centre strategy. Including resource planning such as labour force and management of the Contact Centre. Tracking, measuring, and reporting of the overall Contact Centre productivity and efficiency. Ensure that the corporate standard service levels met and maintained. To monitor...

A leader in the Insurance field is on the look out for Inbound Contact Centre Consultant to form part of their Team.This role requires the incumbent to successfully achieve the requisite regulatory checks, qualifications and accreditation to be classified as a Representative (Rep) and Supervisee as specified by the FSCA.Minimum Experience:1 - 2 years...