External Sales Representative

3 months ago

Johannesburg, South Africa Signa Group Full time

**MAIN JOB PURPOSE**
The External Sales representative manages accounts in multiple industry categories, enhancing customer satisfaction while managing their own customer set. They manage the contracting and execution of sales volumes & margin achievement, and the development of new opportunities for value-adding of Delta Health and Safety’s growth across their own accounts. They work to champion the customer’s needs and enable a culture of customer and consumer focus across the business and act as the main point of contact between the customer and Delta Health and Safety.

***
**EDUCATION AND EXPERIENCE**
- Minimum Matric certificate.
- Minimum 3 years of sales experience in PPE - (Personal Protective Equipment) environment / fast consumable products.
- Proficiency with CRM software and Experience in using Acumatica
- ERP system would be an advantage.
- Sales forecasting.
- Experience in sales and providing solutions based on customer needs.

**DUTIES**
- Acquire a thorough understanding of customer needs and requirements, working with internal stakeholders to bring the agreed value proposition and service level to customers, and efficiently meet customer needs.
- Manage and develop relationships with existing customers by continuously proposing solutions that meet their objectives in line with our growth strategy.
- Ensure the correct products and services are delivered to customers in a timely manner in line with orders and agreed delivery terms; with a key focus on Personal Safety Equipment.
- Represent the customer in Delta Health and Safety and guide the business to see the perspective of the customer.
- Serve as the link of communication between customers and internal teams, ensuring the agreed level of service is delivered.
- Resolve any issues and problems faced by customers and deal with complaints.
- Prepare regular reports on progress and forecasts for management.
- Ensure that customers have access to appropriate stock levels to meet additional demand generated.

**KNOWLEDGE, COMPETENCIES & SKILLS**
- Strong influencing and negotiating skills.
- Ability to communicate effectively with customers.
- Ability to communicate effectively at the peer level as well as reporting to management.
- Good problem-solving skills.
- Self-starter, team player, and able to work efficiently under pressure.
- Motivated and capable of working independently.

**POPI**

your personal information being obtained; utilised and stored by the Company through inter alia, reference checks, credit checks, and trace reports.

**.**

**OHS**
- Must comply with all OHS, security and diseases control requirements on company and in client environment as required.
- The company reserves the right to add, modify or remove this position at its sole discretion.

For more information please contact:

- Natasha Mpe

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