Academic and Student Experience Manager

6 months ago


Midrand, South Africa Eduvos Full time

**Job Advert Summary**:
Eduvos is looking to hire the services on an Academic and Student Experience Manager at our Midrand campus on a full time basis.

Position Type:

- Permanent

The Position:

- To ensure and a positive student experience on a campus outside the classroom to ensure that a student is successful in his/her learning and teaching journey

**Minimum Requirements**:
**Minimum qualification**:

- At least an honours degree, preferably in management

**Experience**:

- Minimum three years of managerial experience in an academic environment
- At least five years’ of service or customer management experience, preferably in higher education environment

**Duties and Responsibilities**:
**Responsibilities**:
As the Academic and Student Experience Manager, you will be primarily responsible for the following:
A) Student retention - implemented student experience journey (social events, governance, physical and emotional wellness, academic support)
- Orientation, onboarding and induction
- Communication
- Contract management
- Facilities and venue compliance
- Support faculty delivery on campus - facilitating lecturer evaluations/student feedback
- Sponsor engagement
- Academic support programmes
- Wellness programmes
- Employability and work readiness

B) Student resource enablement

C) Student compliance with institutional policies

D) Events management (e.g., graduation event management, career fairs)

E) Facilitate campus disciplinary process / Chair of student disciplinary committee (incl. enquiries)

F) Management

G) Leadership

H) Internal and external stakeholder engagement and management/collaboration

**Functional and Behavioural Competencies**:
**Functional competencies**:

- MS Office
- Exposure to / experience with systems
- Project management skills
- Case management and other systems
- SLA management skills / matrix management skills

**Behavioural competencies**:

- Initiative and responsibility
- People leadership and development
- Relations and networking
- Influencing
- Effective communication (verbal and written)
- Analysis and judgment / problem solving
- Systematic approach (planning and organising)
- Steadiness (emotional tenacity)



  • Midrand, South Africa IIE Varsity College , IIE Vega and IIE MSA Full time

    **Direct Reporting Line**: Campus Head **Varsity College** is an educational brand of The Independent Institute of Education (The IIE). The IIE enjoys the reputation of being at the forefront of private higher education in South Africa, and is registered with the Department of Higher Education and Training (DHET) to provide higher education qualifications...

  • Academic Administrator

    2 months ago


    Midrand, South Africa Eduvos Full time

    **Job Advert Summary**: Eduvos is seeking to employ the services of **Academic Administrator** at our **Midrand** campus on a fixed-term basis. **Type of Position**: - Fixed Term Contract **The Position**: To support all the academic administration functions (including assessment administration, recordkeeping of student data, enrolment functions, etc.) at...


  • Midrand, South Africa IIE MSA and IIE Varsity College Full time

    **Direct Reporting Line**: Head: Student Services **Varsity College** is an educational brand of The Independent Institute of Education (The IIE). The IIE enjoys the reputation of being at the forefront of private higher education in South Africa and is registered with the Department of Higher Education and Training (DHET) to provide higher education...


  • Midrand, South Africa Eduvos Full time

    **Job Advert Summary**: Eduvos is seeking to employ the services of **Academic Administrator** at our **Midrand** campus on a full term basis. **Type of Position**: - Permanent Contract **The Position**: To support all the academic administration functions (including assessment administration, recordkeeping of student data, enrolment functions, etc.) at...


  • Midrand, South Africa Eduvos Academic Full time

    **Job Advert Summary**: **Eduvos **is looking to hire the services of an **Independent Contractor,Human Resource Management Lecturer**,** at our **Midrand **campus on a part-time basis.*** **Type of appointment**: **Independent Contractor (part-time; flexible workhours agreement)** **Purpose**: - To lecture Commerce-related modules, in the faculty on a...

  • Academic Administrator

    2 months ago


    Midrand, South Africa Eduvos Full time

    **Job Advert Summary**: Eduvos is seeking to employ the services of **Academic Administrator (Exams Administrator)** at our **Midrand** campus on a full term basis. **Type of Position**: - Permanent Contract **The Position**: To support all the academic administration functions (including assessment administration, recordkeeping of student data, enrolment...


  • Midrand, South Africa IIE Varsity College , IIE Vega and IIE MSA Full time

    **Direct Reporting Line**: Head Academic **Varsity College** is an educational brand of The Independent Institute of Education (The IIE). The IIE enjoys the reputation of being at the forefront of private higher education in South Africa and is registered with the Department of Higher Education and Training (DHET) to provide higher education qualifications...


  • Midrand, South Africa IIE Varsity College , IIE Vega and IIE MSA Full time

    Direct Reporting Line: Head Academic Varsity College is an educational brand of The Independent Institute of Education (The IIE). The IIE enjoys the reputation of being at the forefront of private higher education in South Africa and is registered with the Department of Higher Education and Training (DHET) to provide higher education qualifications...


  • Midrand, Gauteng, South Africa Edustaff Full time

    Company OverviewEdustaff is a non-profit organisation specialising in vocational training and high school students that learn differently.The school provides a nurturing community for students that do not fit the traditional, academic box. Its unique academic and vocational offering prepares teens for the world of work and life beyond the school gates.Job...


  • Midrand, South Africa IIE Varsity College , IIE Vega and IIE MSA Full time

    **Direct Reporting Line**: Head: Academic **Varsity College** is an educational brand of The Independent Institute of Education (The IIE). The IIE enjoys the reputation of being at the forefront of private higher education in South Africa, and is registered with the Department of Higher Education and Training (DHET) to provide higher education...


  • Midrand, South Africa The Academic Institute of Excellence (AIE) Full time

    The institute has a job opening for a **Qualification Coordinator **within our **Student Support** department. As the Qualification Coordinator, your primary responsibility is to oversee the academic progress of students and the qualifications assigned to you, ensuring they align with the company's vision. Your role involves anticipating and addressing...


  • Midrand, South Africa IIE MSA and IIE Varsity College Full time

    **Direct Reporting Line**: Campus Head **Varsity College** is an educational brand of The Independent Institute of Education (The IIE). The IIE enjoys the reputation of being at the forefront of private higher education in South Africa, and is registered with the Department of Higher Education and Training (DHET) to provide higher education qualifications...

  • IT Lecturer

    7 days ago


    Midrand, South Africa Eduvos Academic Full time

    **Job Advert Summary**: **Eduvos **is looking to employ a **IT Lectu**rer (Strategic Information Systems) **at our **Midrand **campus on a fixed term basis.*** **Type of appointment**: **Fixed Term employment oppertunity** **Purpose**: - To lecture Information Technology-related modules, in the faculty on a fixed-term basis. - To assist in the...


  • Midrand, Gauteng, South Africa International SOS Full time

    About UsInternational SOS is a leading global health and security risk management company that helps its clients manage risks and respond to crises.Job Title: Academic Support SpecialistLocation: IndonesiaWe are seeking an experienced Academic Support Specialist to join our team in Indonesia. The successful candidate will be based in a remote area of the...

  • IT Lecturer

    7 days ago


    Midrand, South Africa Eduvos Academic Full time

    **Job Advert Summary**: **Eduvos **is looking to employ a **IT Lectu**rer (Security) **at our **Midrand **campus on a fixed term basis.*** **Type of appointment**: **Fixed Term employment oppertunity** **Purpose**: - To lecture Information Technology-related modules, in the faculty on a fixed-term basis. - To assist in the administration and departmental...

  • IT Lecturer

    7 days ago


    Midrand, South Africa Eduvos Academic Full time

    **Job Advert Summary**: **Eduvos **is looking to employ a **IT Lectu**rer (Software Development) **at our **Midrand **campus on a fixed term basis.*** **Type of appointment**: **Fixed Term employment oppertunity** **Purpose**: - To lecture Information Technology-related modules, in the faculty on a fixed-term basis. - To assist in the administration and...

  • IT Lecturer

    7 days ago


    Midrand, South Africa Eduvos Academic Full time

    **Job Advert Summary**: **Eduvos **is looking to hire the services of an **Independent Contractor, IT Lecturer (Programming)**,** at our **Midrand** **campus on a part-time basis.*** **Type of appointment**: **Independent Contractor (part-time; flexible workhours agreement)** **Purpose**: - To lecture** **Information Technology-related modules, in the...

  • IT Lecturer

    7 days ago


    Midrand, South Africa Eduvos Academic Full time

    **Job Advert Summary**: **Eduvos **is looking to employ a **IT Lectu**rer (Data Analytics) **at our **Midrand **campus on a fixed term basis.*** **Type of appointment**: **Fixed Term employment oppertunity** **Purpose**: - To lecture Information Technology-related modules, in the faculty on a fixed-term basis. - To assist in the administration and...


  • Midrand, South Africa Eduvos Academic Full time

    **Job Advert Summary**: **Eduvos **is looking to hire the services of an **Independent Contractor, Graphic Design Lecturer**,** at our **Midrand** **campus on a part-time basis.*** **Type of appointment**: **Independent Contractor (part-time; flexible workhours agreement)** **Purpose**: - To lecture Humanities-related modules, in the faculty on a...


  • Midrand, South Africa IIE MSA and IIE Varsity College Full time

    **Direct Reporting Line**: Head: Student Experience Varsity College is an educational brand of The Independent Institute of Education (The IIE). The IIE enjoys the reputation of being at the forefront of private higher education in South Africa, and is registered with the Department of Higher Education and Training (DHET) to provide higher education...