Facilities Supervisor
4 months ago
**Key Responsibilities**:
- Input into overall TFG Store Development strategy and support implementation of all new processes and systems, and to provide innovative solutions to improve efficiencies and customer experience.
- Oversee all reactive maintenance related queries across TFG Africa Stores.
- Create & maintain Asset Register where needed.
- Manage monthly payments ensuring costs reflect on the correct periods and suppliers’ invoices are on time in line with job cards.
- Manage the process of CAPEX from initiation to completion.
- Ensure services and / or materials purchased acquired are in accordance with Group Audit requirements, specification, and policies.
- Best practises, pricing and SLAs implemented with all preferred service providers and managed and always maintained.
- Pull reports for monthly reporting for brands.
- Attend to all escalations form brands and ensure communication with the client is timeous, especially on emergencies and escalations.Liaison with Divisional teams in Ops / Admin Managers, regularly to feedback on current spend, trends and challenges**Qualifications and Experience**:
- Relevant post matric qualification (Technical Degree / Diploma)
- Minimum of 3 - 5 years’ experience in Retail Operations / Facilities / Maintenance
- Management with relevant relationship management skillsRelevant experience of legislation and store compliance**Skills**:
- Experience with full MS Suite package
- Excellent interpersonal skills with proven persuading and influencing ability
- Be and excellent negotiator.
- Decision making and problem-solving skills
- Good time management, monitoring and planning skillsHigh energy levels, fast paced, works well under pressure.**Behaviours**:
- Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets
- Customer Focus - understands, anticipates, and meets the needs and expectations of customers
- Action Oriented - readily takes on new challenges and opportunities with a sense of urgency and eagerness
- Optimizes Work Processes - assesses and improves the efficiency, effectiveness, and quality of various work processesOptimizes Work Processes - assesses and improves the efficiency, effectiveness, and quality of various work processes
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