Debt Collections/ Accounts Manager
1 week ago
5years
The purpose of this position is to manage the Automated department within Support. This encompasses the achieving of targets whilst maintaining customer relations, managing staff to maximize outputs and developing early warning systems for problem areas.
- Setting and managing debtors and targets
- Developing early warning systems for problem debtors
- Developing strategies that will improve debt collection
- Ensuring that bad debts are reduced to the Company set standard
- Maintaining a clear debtors book that is managed in accordance with company credit policies
- Managing and motivating team leaders and support staff
- Perform internal and external customer visits, where necessary, to build effective and influential relationships
- Comply with SHEQ requirements when performing work activities, participating in SHEQ initiatives
**Qualifications and Experience**:
- Sound verbal and written English communication and interpersonal skills are critical to this position.
- The position is best suited to an individual who has advanced computer skills, staff management, interpersonal and negotiating skills and is result orientated, deadline driven and assertive.
- Knowledge and experience of SAP, MS Office programmes is a requirement.
- A valid driver’s license is essential, as customer and branch visits form an integral part of the position.
- Competencies required include business acumen, strategic thinking, change leadership, personal development and decision making and execution.
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