Social Media Community Manager

2 weeks ago


Cape Town, South Africa Ladles of Love Full time

We are looking for a qualified social media community manager to join our team. If you are a tech-savvy creative professional, experienced in social media and LinkedIn marketing, we would like to meet you.
Ultimately, you should share our vision for a better world, be passionate about purpose and able to act as the face and voice of our brand and manage community communications.

**Responsibilities**:
Devise and implement social media and communication campaigns to align with marketing strategies
Provide engaging text, image and video content for social media accounts
Respond to comments and customer queries in a timely manner
Monitor and report on feedback and online reviews
Participate in events to build community and boost brand awareness
Coordinate with marketing, PR and communications teams to ensure brand consistency
Form part of the marketing team and work together on generic and fundraising campaigns and events.
Build relationships with customers, potential customers, industry professionals and journalists
Stay up-to-date with digital technology trends
Requirements and skills
Proven work experience as a social media community manager
Photography, videography and design
Ability to identify and track relevant community metrics (e.g. repeat attendance at events)
Excellent verbal communication, writing and storytelling skills
Great Google drive, filing and imagery archiving skills
Hands on experience with social media management for brands
Knowledgeable on LinkedIn marketing
Ability to interpret website traffic and online customer engagement metrics
Knowledge of online marketing and marketing channels
Attention to detail, good reporting and ability to multi-task
Diploma or degree in marketing or digital marketing is an advantage
You should be Cape Town based, happy to work from our warehouse in Epping, with a good smart phone and your own car to visit our in-field projects and soup kitchens.



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