Av On-site Resource
7 months ago
Perform a daily checks of AV equipment of booked meeting rooms in the morning, before meetings starts
- Assistance in equipment set up, testing and standby assistance as requested for meetings and events. Such as Auditorium
and Training 7-War Room for Presentation, Broadcasting, Video Conferencing and Delegate System Recordings
- Provide End-user training on AV equipment usage.
- Management of AV service requests and incident reporting. Attend to calls logged related to the AV installation in the
pause areas, meeting rooms, auditorium and war room
- Checking of audio-visual equipment during times when rooms are not in use in preparation for live meetings and/or events.
This includes basic functionality systems checks and documenting, troubleshooting, resolving and/or escalating any
identified anomalies.
- Perform root cause analysis of technical issues reported, in order to assist with troubleshooting and issue resolution.
- Reporting service escalations to company's service Desk for any issues that cannot be resolved onsite.
- Carry out regular preventative room checks, ensuring all equipment functions correctly in accordance with the room check
- procedure.
- Clean various AV equipment including but not limited to camera lenses, monitors, pause area TV screens and projector
- fans
- Change projector lamps and filter cleaning
- Ensure that all faults are reported in the correct way and in a timely manner
- Proactive maintenance/reporting to ensure all AV equipment is always of the highest standard and functioning correctly
- Making sure DSTV distribution is working throughout the building
- Ensure all projectors are switched off before leaving site
- Attend to calls logged related to the Network & Telephony installation
-
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